*Norton Safe Web Verification

Norton Security | Norton Internet Security
1

I have attempted both the meta for our site http://bticreations.com and www://bticreations.com/BTIMNGT and both are returning errors of being unable to verify. Not sure what else to do in order to get verification completed.

 

Thanks!

Mark Johnson

 

<<edit: removed the hyper link to the personal website as per participation guidelines and terms of service>>

2

Blimey thats some meta tag you have in your website. I am not sure that they could possibly work 3402 lines of metacode !

 

Assuming that the above is not your problem I would suggest editing so that the Norton meta is on one line and not split

3

Hello Mark and welcome.

 

Referring to bticreations, I can see that your meta tag is indeed on one line is not split (good thing). However, there are 129 characters in the authentication code (content). The normal number is 128.

 

Could you check your alphanumeric code and insert the the correct authentication code?

 

Then, try to verify again and let me know.

 

I am not able to reach the second link you provided.

4

ok I edited so it's 128 characters again but still no good.

5

Could you just confirm two items for me?

 

1) Since the authentication code has been edited to 128 characters, please confirm that this is the correct alpha numeric code that was originally sent to you.

 

2) Please double check the spelling of the URL which you submitted to Safe Web to be sure it matches your website address letter for letter.

 

Thanks.

 

(I'll be here for a while)

6

I copy and pasted it as exactly from the norton verification email :smileyhappy:

7

Okay, thanks for checking that.

 

I shall notify the Safe Web team to see if they can manually verify site ownership. Allow them a day or two to respond back to you in this thread.

 

Once ownership has been verified, your site will be queued for the rating evaluation.

 

Be sure the code remains in place until ownership is verified.

8

Hi Mark,

 

It seems that you have registered a wrong website 'b.t.i.creativemanagement' instead of 'bticreations.com' with safeweb.norton. Can you delete 'b.t.i.creativemanagemen' and register 'bticreations.com'

 

Rajesh

9

Hi markj1,

 

Thanks for adding metatag on your website. I have verified owership & queued up your website 'bticreations.com' for analysis, soon new rating will be reflected in safeweb.norton.com.

 

Rajesh