Hi, I’m trying to verify ownership of my website, Rooted in Nature (rootedinnature.nl), on Norton Safe Web.
The Norton report for my site is available. But whenever I try to add the site for verification, I get the message:
“This site is not reachable, try again later.”
The site is online, accessible, and indexed by Google. I’ve confirmed that the domain is correct, and the site is up. I don’t have plugin access myself (my web developer manages that), but I have server access. However, I can’t find on the server any file preventing Norton’s crawler from reaching my site.
Could someone from Norton assist in verifying or manually reviewing the site? Or let me know what else I can do?
Thank you!
https://rootedinnature.nl
https://safeweb.norton.com/report?url=https://rootedinnature.nl
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Hello @user5501
Please confirm Norton Safe Web rating…your side.
Hello bmj
Thank you for reaching out. I’ve checked Norton Safe Web, and while my website already holds a “Safe” rating, I have encountered difficulties verifying ownership. The system keeps returning a "site can’t be reached"error when I try to add it.
I would like to complete the verification process to ensure full control over my site’s listing. Could you please provide guidance on how to proceed under these circumstances?
Thank you for your assistance.
Best regards
F.
Yes, I can reach https://rootedinnature.nl
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Norton Community is primarily user-to-user product help.
Hello bmj
To answer your question, the problem is that when I go to Norton Safe Web—add site—this site can’t be reached. Let’s try again later.
I will try to follow the tips you gave on speaking with an agent.
Thank you for your help.
Hello @user5501
Care to share your progress?