Norton Safety Minder not recordering activity properly

A week ago I installed and configured this parental control software and it appeared to work correctly.  Then a hard a computer crash that required me to completely reinstall my software on my PC running Windows XP.

 

Once I had my computer back up and running I tried to reinstall Safety Minder.  When I did it complained I already installed it on this PC so I created a second name.  The monitoring didn't appear to work.  I then removed both the computers and the children.  Then I added the children back in using the original computer name.  Not complaints from from Safety Minder but the activity is not being tracked properly.

 

I visited three websites and none of them appeared.  Only the log out time was recorded.  Also the child had a curfew of 8:00pm which was not monitored.  It appears the software might not be operating properly.

 

It seemed to work properly the first time I tried this a week ago.

 

Regards,

Chuck