Norton Safty Minder not working on Nexus 7

I installed Norton Safety Minder on my new Nexus 7 and I am experiencing issues where the time used and web sites visited are not recorded and monitored online by Norton Online Family.  I also have the safety minder installed on several computers and the time and web sites are recorded and monitored from the other computers.  I do see the android applications that were installed on the Nexus 7 showing up under the "Manage Activity" "Apps" tab so I know I am connected to the correct acount.  But again I see no activity under the Web, Search, Social or Time tabs.  Why does the app not work for Android 4.1 on the Nexus 7 tablet?

 

I also saw someone had the same issue last year and attempted to post there but did not get an answer so I am starting a fresh new thread.

 

http://community.norton.com/t5/Norton-Online-Family/HELP-Google-Nexus-7-Android-4-1-with-Norton-Safety-Minder/m-p/802988#M10692