I have replaced my external hard drive that Norton Save and Restore 2.0 uses for storing backup files with a larger drive. My Files and Folders backup continues to backup incrementally, instead of starting over and backing up everything for the first time. I have deleted the backup job and recreated it, but it still will not make a complete backup. I’ve had this issue before, and believe deleting the index file fixed it. Is that the right solution? If so, can somebody please post the steps? Thanks.