Installing Norton Security using 7.3.0f111 installer doesn't complete the installation.
1. Open SymantecRemovalTool under the installer app container to uninstall manually.
2. Reboot.
3. Open the installer app.
4. the error shows on the app window as you see the pic.
I think this log might help to solve the bug faster.
(I've checked the file "com.symantec.NortonInstaller.plist" in ~/Library/LaunchAgents/ but the file wasn't in the directory.)
(Have you ever checked the code to create the file if the file doesn't exist?)
Last login: Sat Mar 18 22:16:09 on console
iMac:~ OhMyGoshtheShithappenedAgain$ /Volumes/THISISANEXTERNALHD/Downloads/Install\ Norton\ Security/Install\ Norton\ Security.app/Contents/MacOS/Install\ Norton\ Security ; exit;
2017-03-18 22:20:47.443 Install Norton Security[717:18936] Could not initialize SymQual (Not configured with crash reporting)
2017-03-18 22:20:47.490 Install Norton Security[717:18936] Unknown class InstallBrowserExtensionsViewController in Interface Builder file at path /Volumes/THISISANEXTERNALHD/Downloads/Install Norton Security/Install Norton Security.app/Contents/Resources/en.lproj/NIS-ProductPlugin.nib.
2017-03-18 22:20:47.500 Install Norton Security[717:18936] Failed to connect (productCenterView) outlet from (NISProductPlugin) to (NSView): missing setter or instance variable
2017-03-18 22:20:47.500 Install Norton Security[717:18936] Failed to connect (progressBar) outlet from (NSViewController) to (NortonUIProgressIndicator): missing setter or instance variable
2017-03-18 22:20:47.500 Install Norton Security[717:18936] Failed to connect (progressLabel) outlet from (NSViewController) to (NortonUITextField): missing setter or instance variable
Mar 18 22:20:47 Install Norton Security[717] <Notice>: Path to Manifest:/Volumes/THISISANEXTERNALHD/Downloads/Install Norton Security/.fsd/fsdmanifest.js
Mar 18 22:20:47 Install Norton Security[717] <Notice>: Path to Manifest-Sig:/Volumes/THISISANEXTERNALHD/Downloads/Install Norton Security/.fsd/fsdmanifest-sig.txt
2017-03-18 22:20:47.650 Install Norton Security[717:18936] Unknown class InstallBrowserExtensionsViewController in Interface Builder file at path /Volumes/THISISANEXTERNALHD/Downloads/Install Norton Security/Install Norton Security.app/Contents/Resources/en.lproj/NIS-ProductPlugin.nib.
Mar 18 22:20:47 Install Norton Security[717] <Error>: -[MainWindowController loadProductPlugin]: Failure in launchAgent call... error = Error Domain=InstallErrorDomain Code=-394 (null) UserInfo={InstallErrorInformation=Error in writing the launch agent file. A higher version of the product is already installed.} Continuing
Mar 18 22:20:51 Install Norton Security[717] <Notice>: Total number of jobs to download 3
Mar 18 22:21:17 Install Norton Security[717] <Notice>: Remaining downloads:2
Mar 18 22:21:17 Install Norton Security[717] <Notice>: Remaining downloads:1
Mar 18 22:21:47 Install Norton Security[717] <Notice>: All jobs downloaded
CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
Mar 18 22:22:31 Install Norton Security[717] <Notice>: A package installation is complete..there are still remaining 2 packages
Mar 18 22:22:33 Install Norton Security[717] <Notice>: A package installation is complete..there are still remaining 1 packages
Mar 18 22:22:33 Install Norton Security[717] <Notice>: XPC connection invalid, releasing.
Mar 18 22:22:33 Install Norton Security[717] <Notice>: Error occurred while closing the client connection
Mar 18 22:22:33 Install Norton Security[717] <Error>: -[SymLaunchdUtils deleteLaunchAgentWithDomainName:withError:]: Error in deleting the file: /Users/OhMyGoshtheShithappenedAgain/Library/LaunchAgents/com.symantec.NortonInstaller.plist. error = Error Domain=NSCocoaErrorDomain Code=4 “com.symantec.NortonInstaller.plist” couldn’t be removed. UserInfo={NSFilePath=/Users/OhMyGoshtheShithappenedAgain/Library/LaunchAgents/com.symantec.NortonInstaller.plist, NSUserStringVariant=(
Remove
), NSUnderlyingError=0x7f858b6443c0 {Error Domain=NSPOSIXErrorDomain Code=2 No such file or directory}}
Mar 18 22:22:33 Install Norton Security[717] <Error>: -[MainWindowController closingScreen:]: Deletion of launch agent failed with error = Error Domain=NSCocoaErrorDomain Code=4 “com.symantec.NortonInstaller.plist” couldn’t be removed. UserInfo={NSFilePath=/Users/OhMyGoshtheShithappenedAgain/Library/LaunchAgents/com.symantec.NortonInstaller.plist, NSUserStringVariant=(
Remove
), NSUnderlyingError=0x7f858b6443c0 {Error Domain=NSPOSIXErrorDomain Code=2 No such file or directory}}. Continuing.
CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
About my Mac:
macOS Sierra 10.12.3 (16D32)
iMac (27-inch, Late 2012)