Using Norton Security Suite 4.2.0.12 via Comcast, Windows 7 Professional 64-bit.
For several months, once a month, I've manually run a Comprehensive Scan on NSS in my standard user account. No problems. It's set to do and still does a Quick Scan daily with no problems.
Today I go to manually run the Comprehensive Scan, and NSS responds: "Access Denied-- You need to be an Administrator to perform this action." It immediately launches what is apparently some form of a Quick Scan. (If I let it run, it scans about 275,000 files instead of the 1,500,000 it would otherwise scan in Comprehensive.) Of course, I am the Administrator, so I try closing Norton, right-clicking Norton Security Suite, choosing Run as Administrator, enter the Administrator password correctly, which it accepts, go to run a Comprehensive Scan, and get the same message. Rebooting into the standard user doesn't help.
Rebooting into the Administrator user account does allow a Comprehensive Scan, however, this doesn't’t scan every file on the hard drives—only about 475,000.
What gives? What changed? Why could I do a Comprehensive Scan and scan every file before in the standard user account but not now? Why doesn't it work when I run as Administrator in the standard user account?