I've made a short video demonstrating the problem. Steps to replicate:
1. Reboot PC, start clean
2. Bring up Task Manager to monitor Norton Security Activity (first entry should be 0% utilization)
3. Bring up File Manager and right click (Context Menu) on any file to bring up context menu ... this should popup fast
4. Now launch Chrome (note that Web Safe and Anti-Track are disabled)
5. Look at the Norton Security Activity, the first entry is now around 5% utilization
6. Close Chrome
7. Look at the Norton Security Activity, the first entry is now still at 5% utilization ... why?
8. Bring up File Manager and right click (Context Menu) on any file to bring up the context menu ... I get a spinning wheel and the context menu takes much longer to open.
Here is a video demonstrating the problem.
https://youtu.be/I17FJTki2u4
The issue started recently with a Norton Security update so it's likely something specific to the latest update. Prior to the latest update, I was NOT experiencing this problem.
The problem seem to happen during any file I/O dialogs and context menus even for other programs like Visual Studio, Adobe Suite, etc. I currently have no solution to this problem. Since it's a significant issue to my daily workflow, if I don't get a solution soon, I'll uninstall Norton and request a refund from my subscription.
No need, I've uninstalled Norton and gone back to MalwareBytes, everything is working well now. Cancelled my renewal ... for $390/yr I was hoping for a bit more support from Norton.
Okay, "No need,"
"renewal ... for $390/yr"
Norton™ 360 with LifeLock™ Select for Family with Kids? https://us.norton.com/pricing
No need, I've uninstalled Norton and gone back to MalwareBytes, everything is working well now. Cancelled my renewal ... for $390/yr I was hoping for a bit more support from Norton.
I attempted to get support via "Chat" and after going thru a automatic "Kate" response system in Chat, I got thru to a representative and linked him to this issue I posted above. He requested 2 minutes to review, I waited, and then he started making completely incomprehensive responses that made no sense to this issue? Told me to "remove temporary files"?
I asked him what does he mean by "remove temporary files" ... Windows has all kinds of temporary files, which ones? He responded with "Is it 4, this one" ... huh? So I told him he's not making any sense and to clarify ... he then terminated the chat session.
I've never experienced such poor support in my life and my Norton subscription is expensive. I'm going to uninstall and demand a refund as this is not acceptable for the money I've paid to my subscription.