Sat. 5.15.21 @12:20 pm CDT -- Good afternoon. I'm adding a device; an Asus convertible tablet, running Windows 8.1. The installation completed the 1st time, then it said the firewall wouldn't work and the best thing to do was reinstall. I did that. Both times, however, it's saying that it can't connect to the Norton server.
Checked the firewall again; seems to be alright. Posed the question on the Support website. It said go to the Control Panel, default programs and make sure my default browser is selected. What that has to do w/a Norton server, I don't have a clue. Nevertheless, I did it but it still says it can't connect to Norton's server.
I'd appreciate any suggestions.
Ms. J. S. Butler