Norton Small Business: ARM processor

Other Norton Products/Services
1

We are licensed for Norton Small Business for our 5+ business Windows computers.

Latest laptop has an ARM processor and we cannot install this version currently. Norton support advise a new ARM version will be released shortly and to wait until then.

Does anyone have a timeframe for this or a link where we can check new versions release details?

2

Hello Rachel. What is the OS installed on these devices? What version Norton are you attempting to install? 24.xxx or 22.xxx ?

Norton Small Business or Norton Small Business Premium (New)

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To successfully install and use Norton Small Business or Norton Small Business Premium, your device must meet the following minimum requirements.

Norton Small Business is available only in the US, UK, Australia, New Zealand, Canada, and some Latin American countries. Features and entitlements offered with Norton Small Business may vary based on regions.

Device security

Not all features are available on all devices and platforms. Some features are available only for the Norton Small Business account owner.
Cloud Backup, and SafeCam features are not supported on MacOS, Windows in S mode, Windows running on ARM processor.

Windows™ Operating Systems

  • Microsoft Windows 11/10 (all versions)
  • Microsoft Windows 11 in S mode with ARM processors.
  • Microsoft Windows 10 in S mode (32-bit or 64-bit or ARM32) version 1803 and above.
  • Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.
  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support.
  • Some of the existing Norton Device Security and Norton Secure VPN products are not compatible with Windows OS on ARM devices.

SA

3

Forgot to answer about a release time for a newer version. That is TBD, I do not work for Norton and don’t have any direct answer to that question. We Guru’s aren’t privy to that sort of thing.

SA

@Gayathri_R

4

@Rachel_Wessel Following up with your thread before its automatically locked for no activity. Can we assist further with your issue?

SA