Norton staff using remote access

I work as a member of the Malware Removal Staff at TSG and have just come across some suspicious activity that an OP experienced when using the Norton Uninstall Tool.

 

Please see post 20 of this thread to see what the OP experienced: http://forums.techguy.org/virus-other-malware-removal/1062567-fbi-warning-splash-screen-virus-2.html#post8451671

 

This has never happened in the past so I wanted to be sure if the remote access is now normal procedure when running the Uninstall Tool.

 

Your advice will be most appreciated.