Norton subscription renewal - FAKE

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract:

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?

I have received an email advising that my sub cost is 600USD ! The sender is Takamasa Iwase <karimov545455445@gmail.com> so how did this get through the firewall etc ?

are you referring to Norton Smart Firewall?
Features of Norton 360 here
Learn more about Norton Smart Firewall here

as you know:
Norton v24+ does not have Norton AntiSpam client integration

Learn more about Norton Email Protection here

Norton email scams: Answers to Your Frequently Asked Questions (FAQs) here
Cyber scams and how to avoid them here
Phishing protection: 11 tips to protect yourself from phishing here
Report a spam or scam email to Norton here

  • Features of Norton Private Email here
  • Features of Norton Safe Email here

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AI Overview
You’re likely receiving spam Norton renewal emails because scammers are impersonating Norton in an attempt to steal your money or personal information

Scammers Exploit Norton’s Reputation:

  • Norton is a well-known name in internet security, which makes it a tempting target for scammers.
  • Scammers send out emails that look like they’re from Norton, often mimicking their branding and style.

How the Scam Works:

  • Fake Subscription Renewals: The emails typically claim that your Norton subscription has been renewed and you’ve been charged a significant amount.
  • Sense of Urgency: They create a sense of urgency, urging you to call a provided number or click on a link to cancel the supposed renewal.
  • Stealing Money or Information: The goal is to either trick you into paying for a fake renewal or to obtain your personal or financial information by directing you to a fraudulent website or having you call a scammer pretending to be Norton support.

Identifying Norton Spam Emails:

  • Suspicious Sender Address: Check the sender’s email address carefully. Legitimate Norton emails will come from addresses ending in @norton.com or other official Norton domains. You can find a list of legitimate Norton domains on Norton’s website.
  • Urgent or Threatening Language: Be wary of emails that use urgent or threatening language to pressure you into taking immediate action.
  • Grammar and Spelling Errors: Scam emails often contain grammar and spelling errors.
  • Generic Greetings: Be suspicious of emails that use generic greetings like “Dear Customer”.
  • Suspicious Links or Attachments: Avoid clicking on any links or downloading attachments in suspicious emails.

Protecting Yourself:

  • Be Skeptical: Always be skeptical of unsolicited emails, especially those that claim to be from Norton and demand urgent action.
  • Verify Directly: If you’re unsure about an email, go directly to Norton’s official website or contact Norton support through their website to verify the email’s legitimacy.
  • Report Spam: Forward suspicious emails to Norton’s spam reporting address: spam@norton.com.
  • Use Strong Passwords and MFA: Use strong, unique passwords for your online accounts and enable multi-factor authentication whenever possible.
  • Keep Your Software Updated: Make sure your antivirus software and operating system are always up to date

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AI Overview
To effectively block spam emails, you can utilize features built into your email provider, use third-party spam filters, and take steps to protect your email address from being collected in the first place. You can also manage your spam through email settings and by reporting spam emails.

Block Sender:

  • Most email providers (like Gmail, Outlook, etc.) have a “block sender” feature. You can usually find this by clicking on the three dots (more options) next to an email and selecting “Block”.
  • This will block all future emails from that specific sender, sending them directly to your spam folder.

Use Email Filters:

  • Email providers often have tools to create filters that automatically move emails from certain senders or containing specific keywords into your spam or junk folder.
  • For example, you can create a filter in Gmail that automatically deletes emails from a specific address.

Report Spam:

  • Marking emails as spam trains your email provider’s spam filter to better identify and block future spam.
  • Many email providers have a “Report Spam” button or option.

Use Email Aliases:

  • Create separate email addresses (aliases) for different purposes (like online shopping, social media, etc.) to avoid spreading your primary email address widely.
  • This helps keep your main inbox cleaner and reduces the chance of receiving spam.

Use Third-Party Spam Filters:

  • Consider using a third-party spam filter alongside your email provider’s filter for added protection.
  • These filters can often provide an extra layer of security and may be more customizable than your email provider’s built-in filters.

Protect Your Email Address:

  • Limit giving your email address to websites or services that you don’t fully trust or need.
  • Be cautious about signing up for promotions or newsletters, as these can sometimes lead to spam.

Other Tips:

  • Unsubscribe from unwanted mailing lists using the “unsubscribe” links provided in emails.
  • Consider using a separate email address for online shopping or promotions to reduce the risk of spam.
  • Turn off image auto-loading in your email settings, which can help prevent spammers from tracking whether you’ve opened their messages.
  • Be aware of the signs of phishing emails and don’t click on suspicious links.

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Caveat: I do not run Norton Private Email nor Norton Safe Email
~ fwiw:
https://tuta.com/
https://proton.me/mail
https://www.mailwasher.net/
https://www.spamfighter.com/SPAMfighter/Product_Info.asp