Norton suddenly not working on device after update

Norton 360 for Windows
1

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract:

Detailed description: Norton 360 Deluxe suddenly not working. Entered Key and got another error message that the Key is invalid. Please try again. (-1005)

Product & version number: 360 Deluxe

OS details: Windows 11

What is the error message you are seeing? No active subscription on this device and Product Key is invalid. (-1005)

If you have any supporting screenshots, please add them:

2

Norton suddenly stopped working after Norton? update.

Please try re-entering Norton 360 product key at Norton 360 Home?
Please confirm you’re trying correct product key?

Please try running Norton 360 - LiveUpdate + Restart (not Shut down) machine.

Message: “Invalid Product Key” here

1 Like
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#bjm Just tried again, and Activation completed. Weird. Thank you.

1 Like
4

Thanks for sharing your progress