Norton suddenly removed Wise Care 365

Issue abstract: Wise Care 365 was suddenly removed

Detailed description: Yesterday, I assume, my Norton 360 software removed without warning the Wise Care 365 from my PC. I have tried to re-install it but the download seems to be blocked.

Can Norton explain this please?

Product & version number:

OS details: Windows 10

What is the error message you are seeing? - NONE

If you have any supporting screenshots, please add them: Happened instantly without warning, so no change to screenshot anything

Hello @MikeyOfTheArts
What’s your Wise Care 365 source?

fwiw ~ as test:
https://downloads.wisecleaner.com/soft/WiseCare365_7.1.1.694.exe



a7b134ca5dc1/2025-01-21T13:24:09.971Z

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7/72 security vendors flagged this file as malicious
e08e2c2f5e4eb9447f075d7692206464c74a9c41a057c16873d5b1daadd7f73f
WiseCare365_7.1.1.694_x32_7.1.1.exe
Last Analysis Date 2 minutes ago
VirusTotal report here

====================================

Developers: Lespeed Technology Co., Ltd
Version: 7.1.1
Identified: 1/21/25

Many users
Thousands of users in the Norton Community have used this file.
New
This file was released 7 days ago.
Trusted
Norton has given this file a trusted rating.
Downloaded from: https://downloads.wisecleaner.com/soft/WiseCare365_7.1.1.694.exe

===================================

fwiw ~ as test:

Caveat: I’m not familiar with Wise Care 365

Hello @MikeyOfTheArts
Please try Wise Care 365 now…your side.

fwiw ~ I’m still seeing:


6edc46e9cdde/2025-01-21T18:02:31.433Z

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fwiw ~ Norton is not objecting to Wise Care 365 - 7.1.1 Free … my side


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Please post your progress