Norton Systemworks 2006 - problem with automatic renewal

keep receiving notice that my subscription needs to be "checked" and is about to expire.  I am supposed to be set up for automatic renewals - but finally in frustration I try to renew anyway.  It says it's been renewed because of automatic renewal - then it starts telling me I need to renew again.  Arrrrrrrrrgh!!!!!

 

tried to download the anti virus definitions - says I need to renew -

 

I renew - it says I'm renewed - then try it all again and the same thing happens.

 

Need to have my virus definitions updated - when I try to do that it begins to download and then stops...

 

Please help!  Doesn't anyone at norton want my money?  I just want to go on with my life - with a protected computer!