Norton tell me my snapdragon is not supported

Sadly Norton have told me the Asus vivobook with Snapdragon X Elite is not compatible

Hello Peter. ARM processors ARE supported by Norton. Albeit with depreciated features. Please read an earlier post of mine where another customer asked the same questions:

SA

pt

END CHAT

t

Iapologize Peter, but Norton does not
support the Snapdragon processor.

12:08 pm

cl

oh well over to the opposition then

12:09 pm

Ireally apologize Peter.

12:10 pm

Feedback

according to the norton community you do
Support snapdragon & elite

Type your message here…

tton, you may

er.

are trademarks or registered trademarks of Gen Digital Inc,

trademarks.

or its affiliates (“Gen”) or

12:11
02/01/2025

Norton GO supports ARM as the links provide information stating it does. :sunglasses:

SA

The above screenshot was taken whilst Norton technical were on my machine, i have followed all the info to load it as did the Norton tech & they still tell me uts not possibly

Forgot to ask what version Windows are you using and is it running is S mode? Install the app for Norton directly from the Microsoft store. Make sure you are logged into the device using an account that has admin privileges. Follow this article:

SA

yo tengo un microsoft surface laptop 7 ARM y norton 360 me funciona muy bien.Tengo copias en la nube y en local.No tengo restricciones.
|Nombre del dispositivo|SurfaceLaptop7|
|Procesador|Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz 3.42 GHz|
|RAM instalada|16,0 GB (15,6 GB usable)|
|Identificador de dispositivo
|Id. del producto|
|Tipo de sistema|Sistema operativo de 64 bits, procesador basado en ARM|
|Lápiz y entrada táctil|Compatibilidad de la función táctil con 10 puntos táctiles|

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