Norton Toolbar not fixed, Video Supervision Horrible: Cartoon porn on the lose

Hi,

 

I've spoken to your agent SriKandy this morning (asia time). Just after your agent reinstalled the norton family toolbar this morning. My child wakes up and disabled it and none of the video supervision feature works properly now.

 

Please bring a solution to this immediately, I am planning to change products now.

 

Please enhance your video supervision to be able to block individual videos and channels too, my child has been viewing cartoon porn for months now.

 

What am I paying premium for?