My mother called me the other day to come have a look at an email problem she has been having. Since she is using the older Outlook 2000, she ran into a rpoblem with her .pst file being over 2 GB. After running a scanpst.exe on her Outlook files, I left for the night, only to come back to her Norton being de-activated. It says, "Trial Expired - To continue using Norton 360, click Activate."
Upon doing so, it opens a new window, and a scroll bar appears while it's supposed to be activating the product. Unfortunately, this window just closes and returns to the main Norton window, where it once again says I need to click Activate. We have checked the Norton account, and she is subscribed until April 2, 2010. What could be causing this? Windows date/time is correctly set at April 21, 2009. It's currently 12:15am as I write this.