Norton Ultra VPN Installation Conflict Issue

Conflict with Acronis True Image

Detailed description:
I don’t see a category for the Norton Ultra VPN so I hope this is the correct place. I do not use Norton 360. I used Norton’s antivirus products for many years but a few years ago I gave up due to many problems that required many uninstalls and reinstalls. I now use Acronis True Image for backups, and they added antivirus protection a few years ago. I was surprised that when installing the Ultra VPN, I received a warning about a conflict with the Acronis product. I went ahead and took the risk and installed anyway. Could someone please explain the conflict. I noticed that the install added two parts, the VPN and a security part. The security part was added automatically; I had no choice in whether to add this or not. If this added an antivirus component, I can understand the conflict. If that’s it, is there any way to uninstall this component of the package? If the conflict is something else, I’d appreciate any help whatsoever. If I do have problems, my only recourse will be to use the 60 day return policy and forget this VPN product as I do not want to return to the Norton antivirus suite, unless I can be readily persuaded that it works perfectly within Windows 11. If that is the case, I’m willing to turn off the antivirus protection features in the Acronis product. But I need to know whether the program conflict is isolated to the antivirus portion of the Acronis product. Any help or words of wisdom would be appreciated.

Thanks,
Bill
Product & version number:
Norton Ultra VPN, latest as of 9-27-2024
OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

fwiw ~ by my read:
Norton Ultra VPN = Norton Secure VPN with Norton 360 (fewer features)
png_20224

So, two real-time security products conflict.

Learn more about Norton Ultra VPN
Feature differences between Norton Ultra VPN and Norton 360 [here]

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fwiw ~ by my read:
Acronis True Image Essentials = Local backup & Anti-ransomware protection

Acronis True Image Advanced and Premium = Local and сloud backup & Security

https://www.acronis.com/en-us/products/true-image/

  • Anti-malware and anti-ransomware protection: quick and full-scans, on-demand and scheduled and real-time protection
  • Ransomware detection — based on behavioral analysis, preventing zero-day threats
  • Real-time cyber protection — detection and blocking of malicious processes
  • Automatic recovery — one-click recovery of all files affected by ransomware

Caveat: I’m not familiar with Norton Ultra VPN nor Acronis True Image

Thanks for the reply. I guess I was delinquent in not reading enough about the ultra VPN product. I didn’t realize it is in direct conflict with the security features of True Image. Many thanks for your reply.

Curious, are you running Acronis True Image Essentials or Advanced/Premium?

You may find helpful Acronis True Image users [here] &or [here]

My subscription says True Image Advanced.

Bill

Oh okay…then you do have all True Image real-time ransomware & security features