Norton Update Driver Message Scam

I continually get these message from Norton that my drivers are out of date and need to fix. When click on the fix, it takes me to buying annual services which is just as expensive as the antivirus Norton product. When I check manually every single one of those drives are NOT out of date. Even todya it said 11 are out of date - not a single one is. The Norton Driver message - is a lie and false and soliciting extra products to be bought when not true and NO drivers are out of date.

How do I permanently turn off this message of Norton for driver out of date and buy products? I don't want to receive this ever again.

 

4 Likes

MAI123
Please post progess
Thanks

MAI123:

Is Norton a waste of money?

fwiw ~ I've run Windows Security for awhile.  I prefer Norton 360.  
Maybe, uninstall Norton 360 for awhile and see what's what with Windows Security. 
Maybe, you'll prefer Norton 360...maybe, not. 

Let us know.....

1 Like

Windows security vs. Norton. It appears I have windows security and before I cancel Norton what are the good and bad things about Windows security. Currently Microsoft defender antivirus is off and Norton 360 is on. For my firewall Norton 360 is on and windows firewall is off.

Is Norton a waste of money?

MAI123:

Dont show again does not work. I'm sick of this too!!
I'm thinking about cancelling Norton Virus and go with something else. 

fwiw ~ my experience has been:

"Don't show again" does not work for all pop-ups...all the time.   
"Don't show again" works for awhile or until the next product update for that pop-up. 

Sure...shop reputable retail/online vendors for "something else".
Maybe, run Windows Security.


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https://support.norton.com/sp/en/us/home/solutions/kb20100 18-Jan-2024


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Dont show again does not work. I'm sick of this too!!

I'm thinking about cancelling Norton Virus and go with something else. 

to date - my experience has been

'Don't show again' - not the X ... applies to that pop-up ... for awhile or until the next product update. 
'Don't Show Me Again' - not the X ... applies to that pop-up ... for awhile or until the next product update.

as always, your mileage may vary

Yes absolutely that it.

Now that I know these are not real "out of date drivers"

Next times it comes up I make a conscious effort, click dont show me again.... see how that goes... some said that has not stop them.

Also make sure I still get all my other normal warnings a part of product i bought, those i want to know.

 

Duser:

Where can stop just this one notification "Drivers out of date let Norton resolve this?

Did you try Special Offer Notification off?
Does this one notification look like either pic here?
https://community.norton.com/en/comment/8558240 

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I did not purchase Norton driver update. I refuse too.

I only got main norton antivirus. Soon after you purchase, then new notices pop up on screen "Driver need updating", we resolve that for you, click on it, that ask you to buy another subscription.

Last 12 months or so, now norton give notification. This was not previously. There system generated, lure you into buying another product.

I want to keep my normal norton notifications - want these.

Where can stop just this one notification "Drivers out of date let Norton resolve this?

 

 

SoulAsylum:

Don't use DU, remove it. That is the only way to stop the scans and notifications.

Hello @Duser
Are you running Norton Driver Updater?   

Don't use DU, remove it. That is the only way to stop the scans and notifications. DU is not a mature feature within Norton as it presently is. As you have already done, rely on your OEM website for driver updates to the devices they manufacture. Even Microsoft doesn't get it right on occasion and leaves systems not functional. Here is another thread from the forums regarding your issue:

https://community.norton.com/en/forums/nortons-misleading-suggestions-promotion-driver-updater

SA

 

Maybe, you're seeing advert with running Smart Scan ?

Can I turn off promotional offers when running a Smart Scan? ›
No, you cannot turn off the promotional offers that appear when you run Smart Scan.

FAQ: Smart Scan
https://support.norton.com/sp/en/us/norton/solutions/v138072492 06-Sep-2023

Pop-ups. Endless comments but no action at Norton. 
https://community.norton.com/en/pop-ups-endless-comments-no-action-norton 13-Jun-2024


Did you try Special Offer Notification off?
Did you try Auto Smart Scan toggle off or Edit schedule to your preference ? 
for example:


Did you try Don't show again ? (not X)
for example: