Norton Utilities Premium

Norton Utilities
1

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Issue abstract:
Premium gave message to Re-Activate and expiry date changed

Detailed description:
Opened Premium and had a message to Re- Activate. Followed prompts and nothing happened. I then noticed that the expiry date had changed from the end of the year to todays date. I then purchased a new licence from a third party seller as it is much cheaper and went to update the licence. Then get and error saying "Activation service is temporarily down. Wait and try again. This has happened for 2 days. I searched Norton for the Error4 and followed the method given but still a problem.
Product & version number:
Norton Utilities Premium Version 21.4.7.637
OS details:
Windows 11
What is the error message you are seeing?
Error 4
If you have any supporting screenshots, please add them:

Screenshot 2024-10-14 231306
Screenshot 2024-10-14 2313061920Ă—1299 127 KB

2

You can only use the new norton Utilities the old has they disable but there is soon comming many new thing in the new possible 25.1

3

I deleted Utilities premium from my laptop and re started the laptop. I located through my browser download and install Utilities Premium. Then clicked on “enter new subscription” and inserted the new licence I bought. Then I had to log into My Account and agree to have automatic renewal. It then allowed me to download the software. Instead of Premium it downloaded Ultimate and that shows a 366 days subscription.

Problem sorted.

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