Norton Utilities Renewal

I renewed my Norton Internet Security 2011 and then I was going to renew Norton Utlilites.  Uninstalled NU 14 and installed NU 15.  When I tried to activate it and put in the new key it said that the activation had failed.   I dont know what to do.  Can anyone tell me what I might be doing wrong.  Is there a different code I should be putting in.

 


redk9258 wrote:

I don't believe NU has a subscription. If it was activated before, it still should be. If not, try re-entering the original key.


 

You are right with that.

Plus there's no Norton Utilities version 15. Latest version is 14.5.0.116, which is a patched version for working fine with Windows 7.

 

If you need any help with subscriptions, please contact Customer Support: http://us.norton.com/norton/support/contact/contact.jsp?pvid=cs

Hi gigim17

 

redk is correct in that Norton Utilities does not have a subscription, it merely needs to be activated and then it stays activated without needing annual renewal.

 

The latest Norton Utilities is version 14.5 yet you say you installed version 15 - did you perhaps install Norton Ghost 15 instead which may explain why activation fails?

Thanks everyone-got the issue resolved.  You are right-no NU 15.  It's up and running.

I renewed my Norton Internet Security 2011 and then I was going to renew Norton Utlilites.  Uninstalled NU 14 and installed NU 15.  When I tried to activate it and put in the new key it said that the activation had failed.   I dont know what to do.  Can anyone tell me what I might be doing wrong.  Is there a different code I should be putting in.