I wish it had stayed there! (in the clouds). The old sytem word fine for years and never a problem. The new vault in the clouds on initial set up "lost" all my passwords etc possibly my mistake!. Having set up some - a complicated process on the new system - I now cannot access the vault in the clouds neither on IE or Firefox. What is interesting It tells me "incorrect password" but if I enter it often enough 6+ times I can sometimes gain access..
Not one of Nortons better ideas and detracts from an otherwise excelent product
Ray, Perth Australia