I am using Windows 11. Recently I have started experiencing problems with Norton VPN preventing access to websites like bbc.co.uk and amazon.co.uk and banking websites on all browsers. This is with the VPN region showing as the UK. I found a post by Norton suggesting using a different region, I tried USA and hey presto everything worked again. However this means that all my searches receive answers tailored to someone resident in the USA and I get the .com version of the bbc website instead of the .co.uk one. It seems Norton has recently done something which has caused this to happen as I have had VPN with UK as the region without issue until the last few days (although Sainsburys website has never worked with VPN on). Please Norton if you read this - restore things so that I can be in the region I live in again!
Hello @ogb2341
Please post progress
Thanks
Attila07:As usual no-one from Norton could be arsed to give a comment or resolution to the problem. I pay good money for a service which does not live up to the hype. If wanting to use the BBC i player means having to turn off the VPN, why the bloody hell do you (NORTON) recommend I use my computer with the VPN running in the background??
Hello @Attila07
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BBC iPlayer only works in the UK. Sorry, it’s due to rights issues.
In the UK? Here's some advice.
https://community.norton.com/en/forums/vpn-not-working-8 06-Oct-2023
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Re: VPN causing issues
fwiw ~ comment
https://community.norton.com/en/comment/8557633 20-Jun-2024
As usual no-one from Norton could be arsed to give a comment or resolution to the problem. I pay good money for a service which does not live up to the hype. If wanting to use the BBC i player means having to turn off the VPN, why the bloody hell do you (NORTON) recommend I use my computer with the VPN running in the background??
Last straw with Norton, uninstalled it and upgraded my Malwarebytes subscription to include VPN.
Many web sites do not allow access from known VPN IP addresses. They do this for copyright, legal, security, and political reasons. There is nothing a VPN provider can or should do to circumvent these legal protections. See this How to Geeks article. https://www.howtogeek.com/403771/why-do-some-websites-block-vpns/
So the changes you are seeing are not related to the VPN service. The sites you used to be able to view seem to have changed their access to users with VPN active. Check with the sites support to see if this is what has happened.
https://community.norton.com/en/comment/8557064#comment-8557064 01-Jun-2024
For Norton technical issues please include details:
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as test: fwiw ~ Norton 360 Secure VPN - United Kingdom - IP Address: 13.40.19.238
as always, your mileage may vary
as test: fwiw ~ Norton Secure VPN - United Kingdom - IP Address: 18.130.247.74
fwiw ~ VPN + BBC
https://community.norton.com/en/forums/vpn-requires-disabling-access-some-sites 11-Jun-2024
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as test: fwiw ~ from my location: on my PC:
I can access bbc.co.uk with Norton 360 Secure VPN - On - United Kingdom
as test: fwiw ~ from second profile
as test: fwiw ~ from first profile with uBO disabled
