Hello,
Recently, I logged on to my laptop, and right after signing in, it loads for a few moments, then becomes extremely slow, cannot click task bar or anything.
After a few moments, I try to click something, like Norton, and it wont even register I am clicking it, then near freezes (but whole time, I can move a pointer around freely) then the desktop turns white, returns after like 5 minutes, but still, unable to click anything, then all my icons/task bar disappears and I cannot do anything but move around the pointer.
I have tried safe mode, which seems to work flawless
I tried malwarebyes and it collected some things that it deleted, but in safe mode, Norton sits there, initializing...
So far, safe mode is the only way I can start Norton but I cannot do anything with it
When I start it in safe mode, a message comes up along the lines of
"Run full scan? some features are disabled"
I'm at a loss, and do not know what to do next
I have read through the forums to see if someone had similar issues and some did, but nothing I saw that looked like mine nor following what was rec. helped
I am just stuck and do not know what to do next
Thanks to anyone who reads and helps, I greatly appreciate it!