My husband is having issues with his HP laptop. The HP laptop, Win 8, came with Norton version 21.6.0.32 installed on it. The trial has expired and we want to uninstall it. I have tried going through windows uninstall programs and I have also tried the Norton Removal Tool. Neither have worked. It always gets hung up and we have to do a hard reboot because I can't even get it to "end task" when I use the task manager. Since I have tried and failed to remove Norton from the laptop is now running very, very sluggish. When you first boot it up it takes like 5 minutes just for Norton to pop up in the task bar. It always has an X on it which I assume is because the trial ran out. So how can I fix this issue with not getting it to uninstall?