Here's what you should try: 1. Backup your Identity Safe data (Settings -> Identity Protection -> Backup) 2. Download latest Norton 360 installer: www.norton.com/n360s_4 for Standard or www.norton.com/n360p_4 for the Premium installer 3. Download Norton Removal Tool: www.norton.com/nrt 4. Disconnect from internet 5. Remove Norton 360 from Start Menu or from Control Panel -> Add or Remove programs 6. Reboot 7. Run the Norton Removal Tool, reboot (repeat it 2-3 times) 8. Install Norton 360 9. Reconnect to the internet 10. Activate Norton 360 v4 with the same key you have for the older version 11. Run Live Update until you get no new updates 12. Restore your Identity Safe data (Settings ->Identity Protection -> Restore)
Let us know if this helped. :)
PS: Norton 360 version 5.0 will be released soon (in this month), you can download it after release as a free update from the Norton update center. On version 4.0 you can install it over, or use the method above to have a clean install of 5.0.
No......the INC has not changed......BUT since down loading N360......EVERTHING is very slow.....instead of click...open.....it's more like....click.....count to 5-10 seconds and then it opens.......