Need help a popup came up while on site saying there was an update for my Norton premium so I got off site and click on update and when I did it froze up while updating and compatibility telemetry came up in task manager an on my Norton history the updated wizard was blocked it something about the value of the problem. Then I ran my Norton customer support and an error showed up with my Norton to uninstalled and reinstalled so I went to click on this item and it would not open so I could remove it .