I can remember feeling the same way as others here the last time there was a major new Firefox release and the toolbar wasn't compatible. Getting cross didn't do much good then either. With this release, I have installed LastPass and WOT, which together take the place of the Norton toolbar. This arguably shouldn't be necessary but it does provide the missing protection until Symantec update the toolbar ...and it's much better for the blood pressure.
I'll disable these extensions when Symantec provide a working toolbar.
Interesting pro-Norton comments, but missing the point. IE9 64-bit has been out for awhile, no excuse. IE10 is on the horizon. Chrome updates every few days or weeks, Mozilla/Firefox has let it be known they’re going to try to emulate Chrome’s schedule. Accelerated browser releases are now a fact of life. That PLA is just corporate CYA and allows them to live down to our expectations. If Norton can’t (or won’t) keep up, they should get out of the business and put us all out of our misery. Windows 7 Ultimate 64-bit SP1.
How can you expect 64 bit support when they can't even maintain 32 bit support.
SGFC wrote:Why was Norton Toolbar 5.5 compatible with IE9 Beta and RC? And not Firefox.
It wasn't (isn't?). It just happened to work, that's all.
Why can''t Symantec use a RC version to develop a toolbar that works? why WAIT untill the final version? heel at 60% a year I think i'm able to demand a WORKING product, of at least get compensated for the period it doesn't work!
what is the use of a RC version of beta but for testing your compatibility? I'm wondering why (even the free NON professional) addons are constantly updated and a very expensive program like NIS can't be updated at once. Some kid who had developed an addon for FF3.6 makes an updated version for FF4 in a few nights and a complete development team of symantec can't? if that is so, they should be fired! they are not doing their job.
Keep up the noise! Let Symantec/Norton know this is literally unacceptable! Supporting the current versions of the 3 major modern browsers in accelerated release schedules is the minimum price of admission for this environment. NIS is a great product suite, which is why I keep renewing my subscription, but it ain’t free, it ain’t even cheap, and there’s absolutely no excuse for their old-fashioned approach to browser compatibility. Back when dinosaurs ruled the earth and there were only 32-bit version of IE and Firefox (and no Chrome) this “wait and see what happens” approach worked, now it doesn’t. It’s up to we users, new and old (and I’ve used Norton products since Utilities first came out in the eighties), to be vocal about the “good enough” attitude that seems to prevail at Symantec/Norton now. It’s not good enough to be late to the party for a new Firefox release, it’s not good enough to support only 32-bit IE (8, 9, 10, who cares?), and it’s not good enough to ignore Chrome. As a last resort, we could organize a cancel/do not renew subscription effort, but I would much rather that Symantec/Norton listen to its customers and do what it needs to do to become a modern company that meets or exceeds our expectations in this always accelerating environment. I feel as if an old and trusted friend is letting me down.
I'd love to be able to install FF4 today, but Norton's toolbar is something I can't do without. FF3.6 will do fine until Symantec is ready.
First of all why this thread is showing 'Solved' when the issue is yet to solve? !
I am using NIS 11 for 6 months now, updated to FF 4 today, and I can't believe that Norton toolbar is incompatible with this.
. FF 4 RC was available for a long period and the Final release was just about time, in this long Norton couldn't fix this issue. I am shocked, in future I will have to think twice before goin forward with Symantec/Norton.
PS- Is there any software which will act same as Norton toolbar to save my User id's and passwords?
Thanks and Regards,
Saurav.
ithehappy wrote:
PS- Is there any software which will act same as Norton toolbar to save my User id's and passwords?
LastPass
First of all why this thread is showing 'Solved' when the issue is yet to solve? !
_______________________________________________________________________________
Because the original poster, who is the only one able to choose "solution" was satisfied with the answer. 
Symantec does not spend the time or resources matching the toolbar up to nightly builds. They did match up to 16 different incarnations of FF3, which to my way of thinking is an excessive number of updates as it is.
Why don't some of you ask Mozilla to make up its mind instead of doing so many releases a year. You seem to forget that it takes two parties; one to make a stable accessible code and the other to match their code in such a way that it does not trash the basic product. Open source is much more difficult to get to finished product.
delphinium wrote:First of all why this thread is showing 'Solved' when the issue is yet to solve? !
_______________________________________________________________________________
Because the original poster, who is the only one able to choose "solution" was satisfied with the answer.
Symantec does not spend the time or resources matching the toolbar up to nightly builds. They did match up to 16 different incarnations of FF3, which to my way of thinking is an excessive number of updates as it is.
Why don't some of you ask Mozilla to make up its mind instead of doing so many releases a year. You seem to forget that it takes two parties; one to make a stable accessible code and the other to match their code in such a way that it does not trash the basic product. Open source is much more difficult to get to finished product.
None taken. A web browser will always try to make better versions, and for Mozilla, they don't update that much, and even if they do, that's very much acceptable.
Tryer wrote:
ithehappy wrote:
PS- Is there any software which will act same as Norton toolbar to save my User id's and passwords?
LastPass
Thanks mate.
I've also noticed that the Filtering of websites is also gone. I mean those 'Green tick' icons for safe web sites and 'Black question mark' otherwise? Didn't know Norton toolbar had access to them.
Okay, up 'till now all the back-and-forth has been about NIS and the Norton toolbar. How about NAV?
I don't use NIS and I don't use the Norton toolbar and I don't mean to start an argument about that.
I have NAV 2011 running on Windows 7 x64. Does NAV 2011 have compatibility issues with Firefox 4?
ithehappy wrote:
I've also noticed that the Filtering of websites is also gone. I mean those 'Green tick' icons for safe web sites and 'Black question mark' otherwise? Didn't know Norton toolbar had access to them.
The WOT extension can be used for site ratings icons until the toolbar works again.
Tryer wrote:
ithehappy wrote:
I've also noticed that the Filtering of websites is also gone. I mean those 'Green tick' icons for safe web sites and 'Black question mark' otherwise? Didn't know Norton toolbar had access to them.
The WOT extension can be used for site ratings icons until the toolbar works again.
Thanks again, will try it out :)
bjm_ wrote:
TomiRed wrote:
bjm_ wrote:
@ TomiRed et alRespectfully, Please read /re-read Norton Products ~ Product License AgreementWhich particular section do you have in mind?
Since you asked > re NIS - Section 2 ~ quote:
You shall have the right to receive new features to the Software as Symantec, in its sole discretion,
makes such features available with the Software during Your Service Period. Symantec continually strives to improve the usability and performance of its products and services. In order to optimize the Software Symantec may, at its discretion and without notice, add, modify or remove features from the Software at any time.Section 7 ~ quote: Symantec does not warrant that the Software will meet Your requirements or that operation of the Software will be uninterrupted or that the Software will be error-free.
Cool, I'm aware of that. You are missing the point of my post, the point which may still be realized by Symantec, as today is still FF4 release day. Namely, we had to wait for weeks for the Toolbar to get updated and work in Firefox 3. Mozilla will release three major versions by the end of this year if everything goes according to plan, so 2 or 3 weeks times three equals between a month and two months. I do not expect much, I'd just want it to be clear - can Symantec keep up with that, and if they can't, I want them to come clean and say ''We really can't support Firefox for a significant part of the year year'' and advertise according to that, so I know where I (we) stand.
This (4) is a major architecture update, so I don't expect quick miracles this time, but an official gameplan for 5, 6 and 7 is called for.
delphinium wrote:
Symantec does not spend the time or resources matching the toolbar up to nightly builds. They did match up to 16 different incarnations of FF3, which to my way of thinking is an excessive number of updates as it is.
I realised that different versions of the toolbar were necessary for: Firefox 3..0 - Firefox 3.5 - Firefox 3.6.
When you say Symantec had to keep up with 16 incarnations of Firefox 3, are you meaning that the toolbar had to be updated to keep it working with some of the lesser updates that occurred between these major version changes? If not, then that's only 3 updates from June 2008 to January 2010.
Once again, if Symantec/Norton wants to play in this mud puddle, they need to adjust to the new environment. If that means working with several new releases a year (or a month) that’s the way it is now. Think of it as evolution in action - and those that don’t evolve, tend to go extinct. I agree with TomiRed - either fish or cut bait. Either NIS supports the 3 major current browsers in all their permutations and releases - or they don’t/won’t. They need to tell us EXACTLY what they will support (and when). We pay their salarys through our subscriptions. Asking Mozilla (or MS or Google) to amend their release schedules for a third-party security provider (a) won’t work and (b) is trying to get the tail to wag the dog. It’s a waste of time and annoys the dog.
Just a couple of thoughts, if I may...
Symantec has found itself in situations similar to this one before and, as much as I can remember, it has handled it quite better than this time around.
First off, when you’re talking for a company such as Symantec, you don’t want to come out with a stick swinging at everyone you find in your way, as if you wanted to silence the noisy croud... You just don't do it.
Secondly, instead of boiling up things with such argumentation about why are people picking on Norton and not on Firefox, you should rather be trying to keep the temperature at at low intensity level. After all, there’s a substantial difference here. Firefox is free for the final user and to Symantec one pays the price they decide to ask for NIS. Is this much hard to grasp?
Thirdly, to someone who came up mixing up issues, I would say this: the legal issue and the sales (or goodwill) issue, are two separate and different things, if you see what I’m getting into… This is all and only about goodwill, my dears… Goodwill (or the lack of it) is what makes or breaks any business, big or small. As much as we know, no one has threatened with legal action or with going to court, yet. All we need is a solution, as soon as possible and, meanwhile, just a taste of good sense would be enough...
And, finally, instead of all its defensive stance, why doesn’t Symantec come up straight and clean, and announces that they are actually working on this (if they are), gives an explanation for not having been able to deliver a solution so far (if there is an explanation) and provides an estimation as to when it plans to have it ready for implementation?
Would all this be too much to ask for?
Please…
I've been reading the posts associated with this topic and they kinds' gotten me riled up. Why're everyone gettin' so bent out of shape because the a toolbar update for FF v4 hasn't been released yet? I've even seen posts that're angry because the update wasn't released even for the Betas and RCs. Really??? First of all how can people expect a release before the final product is released? It's sinmple comon sense, people. (And I apologizeif I should happen to offend anybody who reaads this post. I'm not trying to offend, just trying to get people to think.) Symantec is "primo" when it comes to security. I, pursonally, prefer then to any other service- hands down. Security, of any type, is needed and it's gettin' to be that way on any and all levels. Considering thaqt fact and the price we pay. as long as it's for my good they can take the time needed to get the tool as close to perefect as they can make it. (Well, that's a conundrum. Considering how technology changes(case in point) that'll technically bever happen; but that doesn't mean we shouldn't strive towards perfection.) If tey'd come out with a final product, then and only then would the prior posts be justifiable.
People, it's like this, if you want it to work right then it has to be developed correctly- and that takes time. Think about all the rushed decisions we've ever made. Sometimes it's not that big of s deal while others there were consequences- either light or up into the extreme. I don't know about you all, but my info, whether private or not, needs to be secured until I decide to leak it. And I prefer those who are more tech savvy than myself to build and right the proper program(s) to do the job for me. If any of us were "techie" enough to write or build our own product that does the same as Symantec products, then we'd be self employed in this medium and not posting gibberish here. For example, if you take your car to a mechanic it's going to take awhile to make the proper repairs. Though there are quick fixes and faster work-arounds, but neither would suffice depending on how much you depend on your vehicle while doing what ever you do. And so a computer is a machine just like your computer. Both last only as long as you properly keep up the maintainance. To get it right, always involves thorough testing and possibly a bit of time. Like Toyota and the paddle issues they had. If they'd've been thorough then it would've prevented, not all, but possibly a large number of their recalls.
Now, to close, why do people think that it's okay to rush professionals- especially when dealing with life line products and procedures? Would you expect a doctor to rush or cut corners while doing open heart surgery on a loved one or even yourself? So ease up people. Those at Symantec are the professionals providing tools and services to protect our "lifeline"(pertinent info). Let's not rush the surgeons.