UPDATE FROM SYMANTEC: Please read PieterV's post and Abhay's post for information on Firefox 4's compatibility with the current Norton products, and a timeline for a patch release.
I've read that Firefox 4.0 will be released on 22nd March and I would like to know if there will be any compatibility issues between Firefox 4.0 and NIS. I'm currently running Firefox 3.6.15 which is fine with NIS.
One of the things that concerns me is the Norton Toolbar. I have version 5.5 which appears to be compatible only up to Firefox 3.6.xx. Will the Toolbar be updated?
If there are likely to be any problems with Firefox 4.0, I'll stay with 3.6.15 until they're resolved.
Compatibility issues are dealt with after the release of the new software, so I would give it a bit of time before upgrading to the new Firefox version.
Compatibility issues are dealt with after the release of the new software, so I would give it a bit of time before upgrading to the new Firefox version.
Thanks delphinium, I'll do as you suggest. I don't usually get new versions of things immediately anyway - I prefer to wait, see if any problems arise and let any that do get resolved before I take the plunge!
Being impatient, I tried incoporating the NIS 2011 toolbar in Firefox 4.0 "final" release just updated. It DOES show up on my toolbars and works for all Norton links as well as Safe Web. I can manage Identity Safe logons, log in and out of IDS as well.
What is does NOT do is log me onto any of the IDS sites. I click on the logon, but nothing happens after the page loads. No
transfer of ID and password.
This is a start, though. I cannot imagine that compatability is far off now that the 4.0 has been released.
Firefox 4 has been "in the making" for a long time now. I cannot believe that we are even discussing this here? Without trying to be rude, but this compatibility issue never should have been an issue this late into the Firefox development stage. I am now forced to use LastPass with Firefox 4. IE9 has too far many compatibility issues with far too many sites, so no point in using it. I don't want to use it anyway. (I made the switch to FF a long time ago.)
I have only just made the switch to Norton from arguebly it's biggest "competitor." That product's built-in password manager worked great with IE9 Beta, FF4 Beta and even all the Chrome versions from stable to development. I don't really wish to make comparisons, just trying to bring a point across.
How will one know when the Norton Toolbar and Password Manager will be compatible with FF4? And Chrome? Will it be posted here in the forums?
I really didn't want my first post to be like this! I don't complain much.
I would think that when it's ready it will come through LiveUpdates and Firefox should pick it up automatically since it checks for updates to extensions every time it starts. Can the Symantec techs confirm?
Come on Symantec ... let's get er done. I want the Norton Toolbar so I can start using Firefox 4. The Norton Toolbar is the one Firefox 4 add-on that it stopping me from using Firefox 4 all the time. I can do without some of my other add-ons that aren't Firefox 4 compatible, but not the Norton Toolbar.
I'm still stuck using Firefox 3.6.15. Get is in gear Symantec developers!
Symantec should now reconsider its stategy on this toolbar, since Firefox is now embarking on a Chrome-like release schedule, with at least three major releases this year - if Symantec continues to develop the Toolbar as it did before, the Norton Toolbar could end up being unavailable for the good part of the year.
Either do it properly or drop the Firefox support. Also, why is there no offiicial answer here at all?
Firefox 4 has been in the final stages of completion for aprox. two months, plenty of time to have started prepairing an update,Its not like Firefox 4 just dropped out of the blue. There is no conceivable reason why Symantec couldn't have had a Toolbar update ready on time for the release date. They've done this with previous versions of Firefox. Waiting 2 to 3 weeks for an update after a major release is absurd, especially with all the for-knowledge they've had.
There is no official response because it is a user to user forum. This is also an issue that gets dealt with over and over again, depending on the software involved. As has been said, considering the number of version changes Firefox goes through in a year, anybody might expect some compatibility problems.
Compatibility issues are as much a problem for FF developers as it is for Symantec, but nobody whines and moans at Mozilla to make it compatible with Symantec. Geez!!! I expect Symantec to spend time and money on security development, not change everything four times a year to suit Microsoft and Mozilla, and any number of others.
Compatibility issues are as much a problem for FF developers as it is for Symantec, but nobody whines and moans at Mozilla to make it compatible with Symantec. Geez!!! I expect Symantec to spend time and money on security development, not change everything four times a year to suit Microsoft and Mozilla, and any number of others.
The problem with this argument is that Symantec advertises Internet Explorer and Firefox support. If Moziilla sticks to this release schedule, either the Toolbar shoud be made compatible quicker that it previously was, or Firefox support shouldn't be advertised if it cannot be provided for weeks after a major Firefox release, which, as we know, will come much more often.
That's what I'm talking about. Google Toolbar has been made compatible today. Norton Toolbar shoud be made compatible in the next couple of days, not weeks. And a timetable should be given, this is an advertised feature.
"I expect Symantec to spend time and money on security development." Quoted from delphinium.
Well, frankly my dear, so do I and I suspect every other paying customer too. That is the whole point of a security software company, not so? That is why I hand over my hard-earned money to Symantec.
Not having the Password Manager functional in FF 4, is a security risk in my humble opinion. Symantec had more than enough time to develop this. Yet, it is only the IE one that works. We no longer live in a world dominated by IE. The sooner people realise it, the better.
If I purchase something in a shop and it malfunctions, I have certain rights. To complain is one of them.
Please let up on the attitude a bit. It was totally uncalled for to use the word "Geez" in your post. Live and let live, I say.
This is ridiculous. NIS 2011 doesn’t work with IE9 64-bit, doesn’t work with Chrome and doesn’t work with Firefox 4. Does anyone know of a good security suite that is compatible with modern browsers?
For the most part with add-on compatibility forced. The Norton Toolbar works. The only thing I find missing is the icons beside search results. Everything is else is 100% fine.
Why does everyone seem to assume Symantec has not had a compatible toolbar in development? The delay in releasing a toolbar would seem to me to be a prudent measure to allow testing of the product on the final release of Firefox 4 (please note that the version of FF4 that everyone was clamoring about last week turned out not to be the one that ended up as the RTM version - Mozilla released RC2 and certainly could have released RC3 if it had been deemed necessary). Given that Norton is a powerful security program that could potentially interfere with a new browser in a number of undesirable ways, it seems like it might be a good idea to look for potential conflicts before plopping the new toolbar down into millions of installations. Consider also that there are some 6000 or so add-ons available for Firefox. While a delay in compatibility may not please some of the early adopters out there, I think they would be even more unhappy about unexplained Firefox crashes and mangled extensions.
You shall have the right to receive new features to the Software as Symantec, in its sole discretion, makes such features available with the Software during Your Service Period. Symantec continually strives to improve the usability and performance of its products and services. In order to optimize the Software Symantec may, at its discretion and without notice, add, modify or remove features from the Software at any time.
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