Not able to request for subscription cancellation and refund

Archive
1

Your product is no longer working with my main laptop (Mac) and I didn't get a notification for subscription renewal.  I request subscription cancellation and refund for Order number AP1465090661 Product Key XF93WPDQJT2KVX3MKKXP3KK2T (Norton™ 360 Deluxe Subscription Renewal (1 Year Subscription) 

Account Holder Name

Joseph Parungao

2

Do not post personal information in the open forum such as product keys, order numbers, email addresses etc. I have asked your post be edited.

3

Norton Community does not have access to your Norton account, subscription details nor payment method.  

Please visit the Cancellation & Refund Request page.

Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN

Please Contact Norton Support regarding your subscription/refund. 

~ My topic is not listed above -> I still need help -> Sign In -> Chat Now / View Phone Number

  • In Chat dialog click "Manage my account" -> click "Something else" -> type "Live Agent" -> until you see "I am transferring you to a specialist for further assistance". 

What's your geo-location/country?  Are you United States?
Maybe, I can post Norton Support phone number, if you want. 

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https://twitter.com/NortonSupport

Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558EN