NSWS09US.exe quits and won't install

Norton SystemWorks Standard Edition 12.0

 

Can't install it. I run  NSWS09US.exe and after it extracts the files, it opens a DOS cmd window and then instantly exits and then exits. That's it. 

 

I remember a Support Tech helped me with this exact issue about 3 months ago and had me delete some files in a strange place that were logged in the log file. But I can't even find the setup log file anywhere. 

 

Anyone familiar with this common problem? 

 

Thanks

 

Mike