Number of subscription days is wrong

I just renewed  my 360 Premier for two years with a promise of an extra 6 months free.  The renewal gave me 815 days (365 twice plus the 85 remaining on my old subscription.  I should have received 997 days which would also include the extra 6 months.  How do I get this fixed?

Hello floydhays

 

How did you renew your subscription and how did you get a promise of 6 months free? A year subscription is usually 366 days.. If you did this renewal by phone, who did you call or was the call made to you. I'm just wondering if this was a legit renewal done by Norton Store? Thanks.

I just renewed  my 360 Premier for two years with a promise of an extra 6 months free.  The renewal gave me 815 days (365 twice plus the 85 remaining on my old subscription.  I should have received 997 days which would also include the extra 6 months.  How do I get this fixed?