Older Versions and Updates

I've been trying to figure out how much my older 2007 Internet Security offered last year, and I have an interesting question. Since I started learning about internet security, I realized how important it was to have an updated version because of all the new features. But I wondered if updates from the 2007 product would incorporate the new features into it, though I suspected it would not. However, I was looking at it just now and noticed that it said it was downloading Sonar updates. Sonar wasn't included in the 2007 version. So my question is; Would a 2007 product actually download the features of the new products like Sonar? I don't expect the answer to be yes, but that would be cool if it did.

Hi phillipkeenan,

 

You definitely need to upgrade your NIS to the 2011 version. 2007 is way too old and will not provide the proper level of protection in today's world. Though you will get definition updates and some program updates, NIS 2007 will not be able to run the latest in Sonar technology and many other components which are available only in the newer version.

 

Below is the procedure for updating NIS to the latest version.

 

If you use Identity Safe you should back up this data first. Please see this link for details on how to do this.

 

Before you use the removal tool, please download the full version of NIS 2011 from here. Please note that this is the English version so please let me know if you need a different language and I will provide the appropriate link.

Once you have downloaded NIS, you can proceed with use of the removal tool as indicated below.

Please NOTE that this removes ALL Symantec products so be sure to have your license keys ready as you will need to reinstall all your Symantec software products. You can get your Norton product key from your Norton Account.

Once done please download the Norton Removal Tool from Symantec from this link.

 

For your protection, disconnect from the Internet before continuing.

 

Do a conventional uninstall of NIS via the Control Panel and then restart your computer.

 

Run the Norton Removal Tool and once it is completed, please reboot your computer. Once up please run the Removal Tool one more time and once again reboot.

Then please install NIS 2011 from the full version downloaded earlier. Once installed please reconnect back to the Internet and run Live Update repeatedly (rebooting as requested) until it reports there are no more updates.

 

Hope this helps and please let us know how it goes.

 

Best wishes.

Allen

Okay thanks.


phillipkeenan wrote:

Okay thanks.


HI phillipkeenan,

 

You are most welcome. :smileyhappy:

 

Please do let us know how it goes.

 

Best wishes.

Allen

Hi Phillip,

Housekeeping request - please click on the message that solved your problem so that others will know you have your solution. A nice way to say thank you to the author of the solution is to click on the white star in the red box :smileywink:

Yes; I always do. Thanks for the reminder.

We appreciate your thoughtfulness