A few weeks ago the Norton desktop gadget stopped working on my laptop, I was advised to uninstall and reinstall Norton, I uninstalled and when I did my laptop froze, wouldn't respond even though I could turn it on and off and wouldn't let me do anything.
I eventually managed to reset the entire unit back to factory standard, losing all my files in the process, I reinstalled Norton and the desktop gadget once again worked, 2 days later it stopped working again, I reset the system back a few days again and it once again worked.
It stopped working again at the wknd, I uninstalled Norton, this time with m internet connection turned off, it reinstalled well and the gadget worlked, for an hour.
Everytime I run a live update then install it is stopping the desktop gadget from working, it still shows the box but in an older style and doesn't have the three boxes and green stripe, rather it is empty.
Around the time all this started the bluetooth stack on my laptop went down and has remained non functional ever since, any advice or ideas would be appreciated.
Edit, I should also mention when I try and run Noron insight it can't seem to connect to the symantic server, does this infor inform?
Thanks.