I've been fobbed off by Norton since last week. On Friday it was try logging in after 24-48 hours. Now it's another 24-48 hours. There's obviously a serious problem. I've read all the platitudes from support but does anyone have an idea as to what has actually happened? Or if they're likely to fix it any time soon? I'd rather companies say "honestly, we don't have a clue" than fob me off with platitudes.