Online backup stuck on 'Back up in progress'

The message below was posted in Jan but for some reason i can't 'reply' to it so I've pasted it here in a new thread.
I'm having the same problem this person (Jfreck) experienced. I've contacted support but i think (i hope) I'm more likely to find a solution on this forum. Any help?
cheers
danielcp
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01-06-2010 07:44 PM

My machine: Win 7 Home, 64 bit, intel quad Q 8300 8 GB RAM, running IE 8.0.7600

Problem: Subscribed to NOB on 12/14/09. Backup complete 12/15. 12/16, 12/17 and 12/18/09.

Stuck on "Backup in progress" since 0300 12/19/09.

 

Tried: reset schedule, no luck. See below

 

Any help appreciated

 

Jfreck 65

The message below was posted in Jan but for some reason i can't 'reply' to it so I've pasted it here in a new thread.
I'm having the same problem this person (Jfreck) experienced. I've contacted support but i think (i hope) I'm more likely to find a solution on this forum. Any help?
cheers
danielcp
-----------------
01-06-2010 07:44 PM

My machine: Win 7 Home, 64 bit, intel quad Q 8300 8 GB RAM, running IE 8.0.7600

Problem: Subscribed to NOB on 12/14/09. Backup complete 12/15. 12/16, 12/17 and 12/18/09.

Stuck on "Backup in progress" since 0300 12/19/09.

 

Tried: reset schedule, no luck. See below

 

Any help appreciated

 

Jfreck 65