Our website is marked as phishing and nothing has been done after submitting a change report

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1

Our website www.standardreputation.com(link is external) has been blacklisted by Norton Safe Web for several months.  It is a digital marketing agency and this issue has very negatively been affecting my new prospects.  We very much would like to have the situation corrected.  Steps taken so far include:

1) Requesting re-evaluation through the Norton Safe Web.

2) Having the site scanned for malware or other problems (it was squeaky clean)

3) Calling Norton regularly to see if they could advise on any actions we can do to get off the blacklist.  I have been informed that someone will get in touch with me.

4) Creating an account with Norton to register and verify the website.

5) Consulting with professionals to see if they had any insights on how we can resolve the issue (none could determine why we were being blacklisted.

I am at a bit of a loss, and would very much like to get to the bottom of this.  Could anyone suggest what the next steps would be to have this site de-blacklisted.

Thanks in advance!

2

Thank You so much. Have a great day

3

Hi @standardreputation,

I looked at Norton Safe Web rating below and your website is reported as Safe by Norton Safe Web now. 

https://safeweb.norton.com/report/show?url=https://www.standardreputation.com

If there is anything else we can do, please let us know. As for the other vendors, you would need to reach out to them individually if you want their rating revision of your website.

4

wow, I have no clue why they marked it as dangerous. Do I have to go to everyone of them and request?

I already raised a request with McAfee and Norton.
Sucuri asks me to pay $199 per year to do a lot of things I dont need to remove blacklist.

5

7 security vendors flagged this URL as malicious

https://www.standardreputation.com/
www.standardreputation.com

 

200Status - 2022-11-22 

VirusTotal [here] 

No Malware Found - Our scanner didn't detect any malware
Site is Blacklisted by McAfee

https://www.standardreputation.com/

IP address: 172.217.0.51
CDN: Google Network
Running on: ESF - CMS: Unknown
Powered by: Unknown

https://sitecheck.sucuri.net/results/https/www.standardreputation.com 

6

We'll try to call attention:

https://www.standardreputation.com/

The website is currently under review. Please review the rating after 48 hours and submit dispute.

https://safeweb.norton.com/report/show?url=https://www.standardreputation.com = Warning -> Phishing

Norton Safe Web analyzes and rates websites to see how they affect your device.

As a site owner or a site visitor, you can submit the website for the Norton Safe Web rating evaluation.

Please follow the steps below for site rating dispute:

  1. Go to https://safeweb.norton.com
  2. Enter the website you want us to evaluate in the search field and press Enter
  3. Click on "Click here to submit a dispute"
  4. Enter the required details in the form and click on Submit button 

https://safeweb.norton.com/help/site_dispute

Dispute resolution could take up to 2 days and you will receive email notification:

Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL

SafeWeb rating of the submitted website will be evaluated within the next 48 hours:

Site owners

If you are a website owner, Norton Safe Web can work with you to provide a safe environment for internet users.

https://safeweb.norton.com/help/site_owners