Outlook and Norton 360 Not Working

After successfully using Norton 360 and MS Outlook for years, yesterday, Outlook ceased to launch.  Launching Outlook brings up the splash screen that indicates that the Norton AntiSpam Plugin is loading 5 of 9 add-ins.  It never gets beyond that screen.  

 

How do I get them to work together again harmoniously?   On 5/15/14, my computer downloaded a number of automatic updates.  Not sure this coincidence has anything to do with it or not.


GaryBlakeman wrote:

After successfully using Norton 360 and MS Outlook for years, yesterday, Outlook ceased to launch.  Launching Outlook brings up the splash screen that indicates that the Norton AntiSpam Plugin is loading 5 of 9 add-ins.  It never gets beyond that screen.  

 

How do I get them to work together again harmoniously?   On 5/15/14, my computer downloaded a number of automatic updates.  Not sure this coincidence has anything to do with it or not.


Hi Gary,
If things started happening after the batch of updates were downloaded and installed it is possible that one, or more, of them are responsible for the problem.

I am assuming that you have rebooted a few times since the last of the updates were installed. I'm also assuming that you have updated 360 since the last reboot after the updates were installed. If all of this isn't true then please report back after you bring everything up to date and reboot.

Thanks