I began having a problem this AM with Outlook 2010 not starting. The splash screen shows it hung up on the Anti-Spam plugin. I finally had to disable anti-spam in the messaging setting of NIS 21 to get Outlook to start successfully. There must have been an update earlier this morning that is causing the issue as Outlook was working properly last night. Help!
I realize I'm having my own little conversation here, but...
It seems that the solution was to manually delete the Norton Anti-Spam subfolder in the Mail folder. I did it on both the Mail & Archive folders to be safe. Then removed the Plug-In from the menu. Restarted Outlook, and it still seems to be gone!
I'm sorry you weren't able to find help here, but I'm glad your issue has been resolved.
Thanks for lettings us know!
Cheers,
Dave
I'm sorry you did not get any feedback -- Is there still anything that can be done to help?
Is NIS working OK now without interfering with Outlook?
I've had a somewhat similar problem with Norton Anti Spam 2011 and Outlook 2010 for quite a while. If I enable Norton Anti Spam 2011 to integrate with Outlook 2010 and start Outlook 2010 I get a message from Outlook 2010 that there is not enough free memory to run the program. I find that hard to believe since this PC is Windows 7 64 bit with 8gb of RAM.
The issue is/was that GMAIL was down so the anti-spam plugin was waiting for the connection to timeout. You would think that the plugin could be a bit smarter! Now that GMAIL is back up, the anti-spam plugin is functioning correctly. I have several other e-mail provders.
bermanh5101 wrote:The issue is/was that GMAIL was down so the anti-spam plugin was waiting for the connection to timeout. You would think that the plugin could be a bit smarter! Now that GMAIL is back up, the anti-spam plugin is functioning correctly. I have several other e-mail provders.
I've had a somewhat similar problem to yours where if I start Outlook 2010 with Norton Anti Spam enabled Outlook 2010 will not fully start and gives a message "Not enough memory to run the program." I am curious on how you found out that GMail being down was causing the AntiSpam plugin to wait for the connection to time out. I'm checking AOL and Time Warner email through Outlook 2010 but not GMail.
jmhga44 wrote:
bermanh5101 wrote:The issue is/was that GMAIL was down so the anti-spam plugin was waiting for the connection to timeout. You would think that the plugin could be a bit smarter! Now that GMAIL is back up, the anti-spam plugin is functioning correctly. I have several other e-mail provders.
I've had a somewhat similar problem to yours where if I start Outlook 2010 with Norton Anti Spam enabled Outlook 2010 will not fully start and gives a message "Not enough memory to run the program." I am curious on how you found out that GMail being down was causing the AntiSpam plugin to wait for the connection to time out. I'm checking AOL and Time Warner email through Outlook 2010 but not GMail.
I've just found out something interesting. I realized that I had Outlook 2010 installed on another PC so just for a test I opened up that version of Outlook. It has no problem running with the Norton Anti Spam plugin (and that plugin was just updated to v 21.1.1.7 on both that PC and the PC where Outlook 2010 and Norton Anti Spam aren't working together) so that leads me to think something is specific to the PC having the problem. I may try a couple of things like uninstalling/reinstalling Outlook 2010 to see if that helps.
I began having a problem this AM with Outlook 2010 not starting. The splash screen shows it hung up on the Anti-Spam plugin. I finally had to disable anti-spam in the messaging setting of NIS 21 to get Outlook to start successfully. There must have been an update earlier this morning that is causing the issue as Outlook was working properly last night. Help!