Hi All
Brand new to this message stuff so please bear with me :-) Running Xp with no issues apart from now, I really hope that you can help me as I am at my tether end with this stuff, not a complete novice regards pc's but do not know what to do next?
I have Norton internet security and it picked up this virus but cannot delete it?????? Followed intructions to turn off system restore , run update then norton again but nothing, I have also downloadeed malware & spybot but once installed cannot be opened as I belive this virus stops .exe files being used? I even have to go through Norton to simply open a web page to get access to the internet, have also installed paretologic for a cost of €40, it picked up the virus but again cannot or will not delete it.
Norton says to run the scan in safe mode but when you do you get a message sating that Norton cannot run in safe mode? Its driving me mad?
Your help and guidence would be appreciated.
many thanks from the UK
Mike (Ully006)