I had the Pac.ked.Generic.238 virus and tried several different fixes which didn't work. Today I downloaded AVG free antivirus software, disabled Norton and ran AVG and it cleaned it out. Make sure you download any AGV updates. I didn't the first time I ran it and was unsuccessful.
[edit: Changed subject for clarity.]
Message Edited by shannons on 07-19-2009 04:55 AM