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Issue abstract:
Detailed description: I cannot pull up PW Manager any more. I am directed to Install, and I have MWM already. Why? “Upgrade” usually means difficulty is created. WHY?
Product & version number:
OS details:
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
Har du prøvet og reinstall den eller reperere den
what OS?
what browser & browser version#?
what Norton Password Manager version#?
and browser built-in password manager is disabled?
and you tried clearing browser cache n’ cookies?
and you tried Sign Out → Norton Password Manager → cycle browser → Sign In NPM?
and you tried Sign Out → all Norton → cycle browser → Sign In NPM?
and you tried remove Norton Password Manager extension → reinstall NPM extension?
and you tried Sign In (upper right) here to confirm you can access your vault?
and you tried disabling other browser extensions?
and you tried new default browser profile with only Norton Password Manager?
call https://search.norton.com/protect from browser to install Norton extensions
as test: fwiw ~ Norton Password Manager okay…my side
Chrome 131.0.6778.205
Norton Password Manager 8.2.2.529
as test: fwiw ~ Norton Password Manager okay…my side
Edge 131.0.2903.112
Norton Password Manager 8.2.2.529
