Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.
Issue abstract: password manager glitch
Detailed description: When I open my password manager and click on one of my logins it has tge password hidden and says 32 million years to crack it but once I click the eyeball to see the password it says 14 seconds to crack it and then I click the eyeball to hide the password and it still says 14 seconds to crack it but it won’t show the password again unless I click out of the login and then click back into it.
Product & version number: Norton Password Manager
OS details:
What is the error message you are seeing? Password Manager saying that it would take 14 seconds to crack passwords even though they are very strong passwords
If you have any supporting screenshots, please add them:
The password appears to have 12 characters. Is this correct? And do you have the necessary Upper and lower case letters plus a number and special characters such as ?@#$%?
All of my passwords are 18 characters and do include numbers, upper case and lower case letters as well as special characters such as $&@?! The weird thing is it first shows my password as very strong and taking 32 million years to crack if but once I view it then it would say that it would take 14 seconds to crack it
It take much more time to crak it
Yes I know that. I’m trying to see if anyone else has had this issue with their password manager on their phone
Just remember that you password manager cant connect to you phone it is a bug i got it fix on. Windows 10 if i run norton clean and enable all from. Norton but only on windows 10 not windows 11
Are you saying that it is a bug due to the Norton password manager from my computer not being able to connect to the password manager on my phone? I have had the password manager on my phone before I had it on my computer and I am only seeing this issue on my phone and not on my computer
Yes and you cant do any thing about it before norton has a fix ready you can maybe be lucky to get it to work on som Windows versions i got it to work but only on windows 10 try download norton clean to you phone it can maybe get it to work on you phone and enable all from norton it might work it did it to mee on windows 10
So I am not fully understanding what you are trying to say as your comment doesn’t really make sense to me in English. How does having the password manager on my computer affect the password manager on my phone? It is the one on my phone that is giving me the glitch of saying that my password could be cracked in 14 seconds when it is clearly a strong password that first says it would take 23 million years to crack. I even have the most up to date version of the password manager on my phone and have updated it multiple times since I first noticed this issue
You can only login on you password manager on the computer whit you master password right now but if you is lucky you can do it from norton clean. And enable all in it from norton ther is disable but it is only if you is lucky
And then you can get password manager on the phone linkt to you pc but only if you is lucky i got to work on my tablet but only windows 10 not windows 11