Password Manager not importing from Google Chrome Brower

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract:

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

After installing Norton Password Manager extension on my Google Chrome & downloading the zip file on my computer, I extracted the files as instructed. Once I clicked on the application file & found the proper file on my desktop & attempted to upload it to the password manager I receive an error message uploading the “json” file.

Does anyone know how to fix this error?
Thanks.
Larry

has you make sure it is the right files that can be you problem