Yes, it has been. Hmm I've tried to disable it in Settings, but it turns itself on again That's odd!
Is your VPN active while trying to set up NPM? If so, try disabling the VPN, then try setting up NPM again.
I deleted NPM from my iPhone, turned the phone completely off, restarted it, reinstalled NPM. Nothing changed. After touching "Agree & Launch," I received the same error message: "Error while communicating with server." I also tried with only WiFi, only cell data, and with both. I did not delete NS VPN.
I am using NPM on iPhone 6S with iOS 12.1 and NPM ver 6.0.286. All was working fine. I just uninstalled NPM, restarted my phone and reinstalled NPM. I had no issue setting up the app with a PIN and fingerprint access.
Maybe try one more uninstall/restart phone and reinstall. Let me know how it goes.
I also have Norton Secure VPN on my iPhone but have not update to iOS12.
When I first started having issues with the PIN/TouchID, I was using iOS 11 on an iPhone 7Plus. When I deleted the reinstalled the app and it didn’t work, I tried updating to iOS12.1. My new iPad mini is running 11.4.1 and the password Manager works fine on that. I can’t remember which version of iOS 11 my phone was running before I updated. When I first started using Password Manager I think I did have Norton 365 but no longer use that for my Laptop etc. I also had Norton Secure VPN on my phone but deleted that in an effort to see if that helped. That is still on my iPad.
I have downloaded Password Manager for the App Store. I have an iPhone SE.
I have iOS version 11.0.1.
Would appreciate any suggestions.
Norton may not support "free apps," but I have paid for it with Norton Security and simply want to install it on my iPhone also.
Just to clarify. Norton Security is a paid product, but anyone can install Norton Password Manager at no cost, even if they do not have any other Norton products.
A question for both. What device are you having this difficulty on, and what iOS version is on that device.
I have the same issue. Norton may not support "free apps," but I have paid for it with Norton Security and simply want to install it on my iPhone also.
I have loaded it from the App store, and when I try to launch it, I get the same message: "Error while communicating with server"