My PC had developed a few annoying problems such as not being able to fully awake from sleep or hibernation and running some unknown background program (I'm sure it was a Microsoft or Norton program) with the highest possible priority that would intermittently hog all computer resources and not let me do my work or crash my browser.
After putting up with it for months I decided to return my PC to its factory delivered state and re-install my files and programs. I had Norton 360 with about 200 days left on the license, so I uninstalled it thinking that Symantec would detect my uninstall and put an available license on my account.
It didn't work that way, so I'm trying to get some type of customer support so I can download and install my Norton product. Don't they have chat or phone support somewhere?