I am deeply concerned about some lagging I am experiencing on my iphone. Every time I go into the Norton app it changes from a ‘Risk’ to a ‘You are protected’ status. Does this suggest that there could be a problem but that it is resolved every time the app is active?! It is all very fishy. I do not feel that my phone is protected. It feels like there may be something malicious on my phone but I’ve checked all possible basic routes - no new apps, I’ve checked privacy settings and app data usage. Norton is flagged as the major user of resources, and yet, I have a performance problem. What do I do?
I just checked my installation and found the same interface actions, going from Attention to You are Protected. To take it one step further, if I leave the app open when the device sleeps, when log into the phone again, I see the same behaviour.
It should not affect your device’s security. iOS devices are very secure because of the way Apple does not allow interactions between apps. Here is a How to Geek article on why this is not necessary. https://www.howtogeek.com/352613/the-best-antivirus-for-iphone-is-none/
Norton or any other security app is always going to shown using more resources than the other apps on your device because the app has to monitor/scan every item you use to provide the protection.
As for your seeing lagging performance, have you restarted your device? Like a Windows system, mobile devices also collect ‘garbage’ as you use them and the app caches can get too large. A restart clears all that out.
Thanks Peter. Yes I’ve tried re-start, deleting apps and data that I don’t need. The lagging seems specific to the Norton app. Lagging starts, I got to the app, it re-initiates something and the lagging stops for a short while. Hallmarks of bugs or issues…
Try reinstalling your 360. Uninstall, restart the device and then reinstall and test.