Please HELP, re-installing Windows 11 Firewall + any anti-virus!

Archive
21
david S.:

Regarding MBAM Premium... MBAM  Security Windows Startup Launch Malwarebytes in the background when Windows starts up???

Advanced???

Also...Exploit Protection (Customize?)

Hi david_S.:

Kudos to bjm_ for posting an image <here> of the auto-renewal link you should see when you sign in at https://my.norton.com/account/subscriptions. If you still have problems please read the support article Stop Your Norton Subscription From Automatically Renewing I mentioned <above> in my previous post.

Kudos as well to bjm_ for posting images <here> of what you should see in your Windows settings if the Norton Smart Firewall is protecting your system.

Just FYI, I have no idea what Norton 360 Deluxe Plus I is but according to the Subscription Renewal Price List:
Effective September 2023 at https://us.norton.com/pricing if you live in the U.S. the Plus I option increases your online storage from 50 GB to 100 GB.
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Regarding Malwarebytes Premium:

Leave Settings | Security | Windows Startup | Launch Malwarebytes in the Background When Windows Starts Up turned ON. If you turn this setting OFF then none of your real-time protection modules (Web / Malware / Ransomware / Exploit Protection) will actively protect your system after you boot up your computer and browse the internet, download and install software, etc. .  If you turn that setting OFF you will have to  manually launch Malwarebytes Premium from your Start menu after boot up to start these real-time protection modules.

Never change your Exploit Protection settings unless the default settings are causing a problem AND a Malwarebytes employee has asked you to change a specific Exploit Protection setting while you're waiting for a bug fix.  I can only recall two instances where the default Exploit Protection caused a problem on my system - see my 17-Sep-2021 topic MS Word and Excel 2019 - Exploit Office WMI Abuse Blocked (cmd.exe) in the Malwarebytes forum about a false warning Exploit Protection would occasionally display when I launched my Excel 2019 and Word 2019 programs, and Adam2022's Excel Macro 4.0 Abuse Protection Prevents Opening Password Protected Files where Exploit Protection incorrectly caused my password-protected Excel 2019 .xlsx files to report they were corrupted and needed to be fixed.

As long as you have turned OFF Settings | Security | Windows Security Center | Always Register Malwarebytes in the Windows Security Center as I suggested <above> then I would strongly advise that you just use your computer for a few days without changing any other default Malwarebytes settings and see if you encounter any problems.
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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3448 * Firefox v118.0.2 * Microsoft Defender v4.18.23090.2008-1.1.23090.2007 * Malwarebytes Premium v4.6.4.286-1.0.2163 * Macrium Reflect Free v8.0.7279

22
david S.:

I just want to make sure/know for certain that Microsoft Windows is yielding to Norton 360 on the firewall issue!


Microsoft Defender Firewall is not active, because you're using other providers.

                These settings are being managed by vendor application Norton 360

Note: Windows Defender Firewall Service is Running Automatic (for Windows Updates).

With Norton installed, the Windows Firewall should never be running.  The Windows Firewall Service should always be running. (credit SendOfJive)

23
david S.:

Where exactly? Under which tab? Category?

Please check your Norton account to manage licenses / subscriptions =>
https://my.norton.com/extspa/account/subscriptions

Do you want to stop your Norton subscription from automatically renewing?

Please check your Norton account to confirm ... automatic renewal is off ... and no billing information. 

MY SUBSCRIPTIONS reports:  Activate Subscription Renewal ... with automatic renewal off.  


BILLING INFORMATION reports:  There is no billing profile saved in your account...with no billing information.

Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558

FAQ: Norton subscription and renewal
https://support.norton.com/sp/en/us/home/current/solutions/v126985328

When you stop your subscription from automatically renewing:

  • Your subscription will continue through the end of your already paid subscription term, after which it will end and not automatically renew.

  • It typically takes a few hours from your request for the change to take effect.

  • Any benefits associated with automatically renewing subscriptions may end when you stop your subscription from automatically renewing.

After cancelling your recurring subscription, your subscription will not automatically renew.  Your protection will continue through the end of your current paid term. 

After cancelling your recurring subscription, your subscription will not have the Norton Virus Protection Promise.  Your protection will continue through the end of your current paid term.

24

Imacri,

Tinkering with the Norton 360 Deluxe (some new/different features...because what I previously had was Norton 360 Deluxe 1, hence the likely differences).

So, here it goes...

Norton/Windows

Settings

Privacy & Security

(Firewall & Network Protection)

Domain Network

Status unavailable, open Norton 360 for information
 

(under Device Security-Security-History...I see the Norton Firewall, yet Domain Network??? is new to me)

In other words...

I just want to make sure/know for certain that Microsoft Windows is yielding to Norton 360 on the firewall issue!

 

25

Imacri,

Regarding MBAM Premium...

MBAM

Security

Windows Startup

Launch Malwarebytes in the background when Windows starts up???

Advanced???

Also...

Exploit Protection (Customize?)

 

26

Imacri,

"When you're checking Norton 360 make sure that the new subscription has been activated and you have another year (~ 365 days) before your current subscription expires." (checked)

"I'm not sure whether you still have an active credit card (even if your niece doesn't want you to use it) but as far as I know NortonLifeLock still forces users who have purchased a legitimate product key from an authorized reseller like Staples, Best Buy, etc. to enter their billing information (including a valid credit card number) and enroll in automatic renewal." (Yup)

"The fact that you can sign into your Norton Account at https://my.norton.com/account/subscriptions afterwards to disable automatic renewal and then delete your billing information"

Where exactly? Under which tab? Category?

"afterwards to disable automatic renewal and then delete your billing information doesn't justify this unethical business practice" (Amen)

This is "Food for thought" upon having read your most recent post, Thank You! :o)

27
david S.:

... My Relative, in the eleventh hour, drove me to a Computer store...where I bought, cash money, Norton 360 Deluxe (3 devices) for $61 (renewal, 12 months from now, price is $104) & MBAM Premium for $39.99...

Hi david_S.:

When you're checking Norton 360 make sure that the new subscription has been activated and you have another year (~ 365 days) before your current subscription expires.

I'm not sure whether you still have an active credit card (even if your niece doesn't want you to use it) but as far as I know NortonLifeLock still forces users who have purchased a legitimate product key from an authorized reseller like Staples, Best Buy, etc. to enter their billing information (including a valid credit card number) and enroll in automatic renewal.  The fact that you can sign into your Norton Account at https://my.norton.com/account/subscriptions afterwards to disable automatic renewal and then delete your billing information doesn't justify this unethical business practice, and it's one of the reasons I no longer use Norton.  See my 21-Feb-2020 rant in Dodge125's Not Renewing for further details.

There's no need to panic if you purchased your new product key with cash and don't have an active credit card.  Just contact NortonLifeLock customer support via Live Chat a https://www.norton.com/chat and explain that you purchased Norton 360 from a retailer using cash and don't have a credit card and give them your new 25-character product key, and they should be able to access your Norton Account and add 365 days to your current subscription.

If you've enabled auto-renewal in your Norton Account in the past you should also log in at https://my.norton.com/account/subscriptions and make sure it's been disabled so NortonLifeLock doesn't try to charge you an annual renewal fee when you current subscription expires in a few days.  See the support article Stop Your Norton Subscription From Automatically Renewing for more information.
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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3448 * Firefox v118.0.1 * Microsoft Defender v4.18.23090.2008-1.1.23090.2007 * Malwarebytes Premium v4.6.4.286-1.0.2163 * Macrium Reflect Free v8.0.7279

28

Imacri,

Thank You for responding & also thank you for the (usual) good advice (regarding MBAM).

As too your kind offer to help out with the bleeping driver...its not the priority (for me) that it originally was...Windows 10 (never turned On, because no-one ever told me I had to do so MANUALLY...verses factory default) and then came the Windows 11 upgrade/Brother bleeping driver (you've never bothered to turn On Core Isolation/Memory Integrity).

This laptop wont last forever, hence eyeing a replacement once it does die/fixing it would cost more then a new laptop.

I am going to tinker with the software today, double check everything was installed correctly, and then I shall come back and close this thread/solution Imacri (and thus give you all the credit which you deserve).

29
david S.:

... So, the thing too do regarding MBAM is it...(Settings | Security | Windows Security Center | Always Register Malwarebytes in the Windows Security Center | OFF)?

Hi david_S.:

Glad to hear you got your Norton 360 and Malwarebytes Premium subscriptions renewed in time.

Yes, if you want Norton 360 (or any other antivirus like Microsoft Defender) to act as your primary real-time protection, which I assume you do, then you must turn OFF Settings | Security | Windows Security Center | Always Register Malwarebytes in the Windows Security Center in your Malwarebytes Premium settings.  See the image I posted in my 29-Sep-2023 reply <above>.

If you leave that setting ON (the default setting) then Malwarebytes Premium will be registered with the Windows Security Center as your main real-time protection and your antivirus will not function correctly.

If you ever want to pursue your old problem where your Brother BrUSBSib.sys driver prevents you from turning on your Windows 11 Memory Integrity (Settings | Privacy & Security | Windows Security | Device Security | Core Isolation | Core Isolation Details | Memory Integrity) then see the last paragraph in my 06-Oct-2023 reply <above>.  At this point I'm just about out of ideas and I don't think I can help you fix this unless you can find the location of this problem driver on your hard drive.
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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3448 * Firefox v118.0.1 * Microsoft Defender v4.18.23090.2008-1.1.23090.2007 * Malwarebytes Premium v4.6.4.286-1.0.2163 * Macrium Reflect Free v8.0.7279

30

Imaci,

"Good Evening!'

So, as promised, the update...

My Relative, in the eleventh hour, drove me to a Computer store...where I bought, cash money, Norton 360 Deluxe (3 devices) for $61 (renewal, 12 months from now, price is $104) & MBAM Premium for $39.99, installation $30 fee/balanced out via FREE PC Tune up ($29.99).

So, the thing too do regarding MBAM is it...(Settings | Security | Windows Security Center | Always Register Malwarebytes in the Windows Security Center | OFF)?

I am, now that this has been taken care off (deadline),  doing/feeling better! :o)

I hope you are doing okay.

31

Imacri,

"Good Morning" (its not a "good morning" in the middle-east)

So, once again, thank you ever so much for ALL the detailed info (above), and also in plain English, you put your back into it again, "Thank You!" :o)

"I had already drafted some comments for you" (someone, very friendly & humble, is borrowing the infamous British understatement).

My Relatives are indeed leaving town/state to go on a re-union vacation, hence hopefully they can squeeze me in before they leave.

Thank you for outlining Microsoft Defender Firewall + anti-virus (Your setup) and that if/once Norton is un-installed...default becomes Microsoft Defender Firewall + anti-virus (and how to double-check that everything works as it is supposed too).

I shall be sure to let you know how this situation ends...in the meantime you have my gratitude. :o)

32

Hi david_S:

Good to hear from you again.  I had already drafted some comments for you before I saw your latest reply so I'll just go ahead and post them just in case your trip to purchase Norton / Malwarebytes Premium doesn't work out.

Norton vs Microsoft Defender / Malwarebytes Free vs. Premium

I no longer use Norton on my Windows 10 machine, and I find that the built-in Microsoft Defender (previously known as Windows Defender) and Microsoft Defender Firewall (previously known as Windows Firewall) aren't quite as user-friendly as Norton but they do a good job of protecting my system, even with their default settings.  As I noted in my previous post, I do run Malwarebytes Premium in the background (with Settings | Security | Windows Security Center | Always Register Malwarebytes in the Windows Security Center turned OFF in Malwarebytes so Microsoft Defender acts as my primary antivirus), but that's only because I purchased a perpetual lifetime license for Malwarebytes Premium (not sold since March 2014) and don't have to pay an annual subscription fee.
 
If I didn't have that lifetime license for Malwarebytes I suspect I would just use Malwarebytes Free as an on-demand scanner and run a Malwarebytes scan once a week or so just to make sure Microsoft Defender didn't miss detecting any malware or PUPs (potentially unwanted programs like browser toolbars, adware, etc.).  I've used Microsoft Defender as my primary antivirus for four years now and Malwarebytes Premium has never detected any malware or PUP that was missed by Microsoft Defender. The one thing I do like about Malwarebytes Premium, however, is the extra layers of protection the Web / Exploit / Ransomware Protection modules offer, which might be worth the cost of the annual subscription if this is something that's important to you. Note: If you have the Malwarebytes Browser Guard installed in your browser then this browser extension provides similar protection to Malwarebytes Premium's Web Protection module.

Enabling your Microsoft Defender Firewall After Norton 360 Expires

If and when your Norton 360 subscription expires, all you have to do is uninstall Norton 360 and your Microsoft Defender antivirus and Microsoft Defender Firewall should be automatically activated. My only suggestion is that after you uninstall Norton 360 from Control Panel | Programs | Programs and Features that you should wipe the last remnants off your system using the Norton Removal and Reinstall (NRnR) tool in Advanced Mode as instructed in the support article Download and Run the Norton Remove and Reinstall Tool for Windows (i.e., Advanced Options | Remove Only).  Once Norton 360 has been wiped off your system  and your system restarts your built-in Microsoft Defender and Microsoft Defender Firewall should be automatically enabled and protecting your system.   Note:  As a general rule, whenever you uninstall a third-party antivirus program like Norton, McAfee, Bitdefender, etc. you should completely wipe your "old" antivirus off your system with the removal tool provided by the manufacturer so any remnants don't interfere with your "new" antivirus.

To confirm your Windows 11 system is protected, click on the Windows Security icon in your system tray (or go to Start | Settings | Privacy & Security | Windows Security and choose Open Windows Security) to open the main dashboard shown in my first image below and you should see green check marks and everything should report "No Actions Required".  If you click on the "Virus & Threat Protection" or "Firewall & Network Protection" panels to see further details it should currently show that Norton 360 is protecting your system (see peterweb's 13-Jul-2023 image in Steve@O's Microsoft Defender), but if and when Norton 360 is uninstalled from your system it will look something like what I see in the images below on my own Windows 10 system where Microsoft Defender and Microsoft Defender Firewall are protecting my system.

From my Windows 10 machine at Start | Settings | Update & Security | Windows Security | Open Windows Security ...

... and at Control Panel | System & Security | Windows Defender Firewall.

If and when you have uninstalled Norton 360 and are automatically switched to the Microsoft Defender Firewall you might find some helpful information in the 04-Oct-2023 Lifewire article How to Find and Use the Windows 11 Firewall.

Memory Integrity Cannot Be Turned On

Regarding your Core Isolation / Memory Integrity problem, I don't have much to add to what I've already said in your Dec 2022 thread Microsoft - Core Isolation - Memory Integrity.  Memory Integrity is turned OFF by default on my Win 10 machine and I still haven't turned it on, so I wouldn't be overly concerned that your BrUSBSib.sys is still preventing you from turning Memory Integrity ON on your Win 11 machine.

If you want to pursue this, I'd suggest you try to find the location of this file from File Explorer (e.g., by searching for BrUSBSib.sys in the C:\Windows\system32 folder.  You should also check your Windows Services (at Start | Windows Administrative Tools | Services on my Win 10 machine) to see if you can find is some stray service associated with your Brothers printer that has a Startup Type of "Automatic" [or "Automatic (Delayed Start)"] and a Status of "Running".  If you find anything just let me know - don't try to delete or disable it yet. 
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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3448 * Firefox v118.0.1 * Microsoft Defender v4.18.23080.2006-1.1.23090.2007 * Malwarebytes Premium v4.6.3.282-1.0.2158 * Macrium Reflect Free v8.0.7279

33

Imacri,

"Good Afternoon!" :o)

I may stand corrected...

When I said the computer store, which I had called this morning, had a low opinion of Norton (Could also have been Norton Firewall rather then Norton period).

I called another store, even further away (too far away for me to walk there), yet they gave me just cause for hope.

If they have Norton 360 Deluxe 1, and MBAM Premium, in-stock then I can buy the cybersecurity in cash (and get the keycode) for an additional $30 they are also offering to un-install the expired software/install the Norton 360 Deluxe 1 & MBAM Premium.

I do, however, have to get a hold of my relatives first/to see if they can drive me (sometimes they are out-of-town/other times they are out-of-state). I might not be able to get them to drive me to said "far, far, away Store" within the next 9 days (Monday is a holiday).

That means there is a "good chance" that I might still need your help regarding un-installing Norton Firewall/install Windows 11 Firewall + anti-virus. If you have the spare time & are so inclined!

"Food for Thought..."

If I had a valid credit card then the BIG Norton discount price, for Norton 360 Deluxe 1, would have been $34.99 (rather than $114.99 automatic renewal).

I hope you are doing well! :o)

 

34

Imacri,

"Good Morning!" 

For starters, sorry to hear that you had your own problems regarding Norton and, at the same time, glad to hear that they are resolved. :o)

As to the (above stated) problem which I had posted about originally...unresolved! :o(

None of the basic situation/problem has changed.

What happened since I last posted...

Norton gave me a 90 day extension (to update Crédit card info), hence I thought that was great. My Niece (and nephew-in-law), however, remain adamant about not paying for anything by credit card, henceforth only cash money. I don't blame them as they are victims of identity theft!  :o(

I, for my part, am still in-between credit cards, hence "same old, same old" Catch-22 situation.

So, I have called the closest Computer store , within driving distance, explained my problem, yet they said they could not help. For one, they have a low opinion of Norton. Reason number #2 MBAM Free trial is good enough (I prefer Premium MBAM).

So, unless I can find a store that will accept cash...I'm kinda sorta dependent on the cybersecurity which my HP laptop came with.

Norton 360 expires in 9 days, hence (worst case scenario) I need a substitute for the Norton (Smart) Firewall...by resorting back to the Microsoft Windows cybersecurity (which I have not used in years).

Do you believe, when your spare time has some spare time of its own, that you could talk me through making said changes (switching on Windows Firewall, etc.).

Also, as my Core Isolation/Memory Integrity problem still exists (curtesy of my Brother printer driver, a printer I no longer have, yet driver still jam-ups "      "), hence I don't if that might have a negative impact?

Last, but not least, thank you for responding! :o)

 

 

 

 

35

Hi david S.:

Were you still looking for help with the problem you described in your original post?

Sorry I didn't respond sooner but NortonLifeLock accidentally deactivated my Norton Account in late July 2023 so I haven't been able to sign to the forum and post replies for the past two months. Thankfully that problem has been fixed now.

If you still require assistance let us know if you ever found a way to renew the subscriptions for your Norton 360 Deluxe Plus 1 antivirus and/or Malwarebytes Premium anti-malware software, or if you decided to uninstall Norton 360 and are currently using the Microsoft Defender antivirus and Windows Firewall built in to your Windows 11 operating system for your real-time protection.

Just note that I use the Microsoft Defender antivirus and Windows Firewall built in to my Windows 10 OS for my "primary" real-time protection and I've configured Malwarebytes Premium as shown below (Settings | Security | Windows Security Center | Always Register Malwarebytes in the Windows Security Center | OFF) so that Malwarebytes Premium runs in the background as "backup" protection to look for any potential threats missed by my Microsoft Defender antivirus.


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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3448 * Firefox v118.0.1 * Microsoft Defender v4.18.23080.2006-1.1.23080.2005 * Malwarebytes Premium v4.6.3.282-1.0.2158 * Macrium Reflect Free v8.0.7279

36

Hello,

So, the above mentioned problem...

How to re-install Windows Firewall (defender?), and other Windows 11 cyber security on a HP laptop (such as anti-virus/malware) for the short term is still a necessity (alas)!

Once I have the cc situation resolved I will purchase new Norton 360 Deluxe Plus 1 + MBAM Premium.

The reason why, several years ago, I got Norton security software in the first place was based on a GeekSquad member recommendation. 2 layer firewall (smart in-bound/out-bound...idiot proof) plus great anti-virus (and I have purchased Norton cyber security software ever since).

THANK YOU