Power Eraser crashes during initialization

Due to multiple issues with Windows 10, I decided to try Norton Power Eraser.  Immediately following the "Do you want to allow this app to make changes..." message box there is a explanation/disclaimer window and that's as far as I can go.  Once initialization begins the program crashes immediately.  The "Norton Power Eraser has stopped working" window appears. The end.  I welcome any ideas?

symc_Holt:

Hi,

One option would be to run NBRT. https://security.symantec.com/nbrt/nbrt.aspx?lcid=1033

It is able to remediate threats if any are found.

Hope that helps,

Jeff

It also might take hours to run and won't flag borderline reputation files like NPE would. (not to say it isn't worth it in this case)

Still voting to:
A: Bring back NBRT with NPE on WinPE (even if it only works up to windows 8.1, or fix it to scan 10 also)
B: Add NPE to NBRT(Linux)

Hi,

One option would be to run NBRT. https://security.symantec.com/nbrt/nbrt.aspx?lcid=1033

It is able to remediate threats if any are found.

Hope that helps,

Jeff

This is a case where bootable NPE would be handy...

Topherr01 Are you logging onto Windows with a Microsoft account and/or a local account assigned as Admin? Please elaborate your issues concerning Windows 10 if you will. Thanks.

Cheers